Market survey (RFI): Digital translation tool for health personnel and minority language patients in Helse Sør-Øst

Potential suppliers of digital translation tools for translation of health language are invited to respond to a market survey (RFI - Request for Information). We would like information about systems in the market where speech-to-speech and real-time translations are used. The system shall not replace interpreters, but it shall be …

CPV: 79530000 Usługi w zakresie tłumaczeń pisemnych, 48000000 Pakiety oprogramowania i systemy informatyczne, 48510000 Pakiety oprogramowania komunikacyjnego, 48740000 Pakiety oprogramowania do tłumaczenia z języków obcych, 72000000 Usługi informatyczne: konsultacyjne, opracowywania oprogramowania, internetowe i wsparcia, 72212740 Usługi opracowywania oprogramowania do tłumaczenia z języków obcych, 79540000 Usługi w zakresie tłumaczeń ustnych
Miejsce wykonania:
Market survey (RFI): Digital translation tool for health personnel and minority language patients in Helse Sør-Øst
Miejsce udzielenia zamówienia:
SYKEHUSINNKJØP HF
Numer nagrody:
2025/47340

1. Buyer

1.1 Buyer

Official name : SYKEHUSINNKJØP HF
Legal type of the buyer : Body governed by public law
Activity of the contracting authority : Health

2. Procedure

2.1 Procedure

Title : Market survey (RFI): Digital translation tool for health personnel and minority language patients in Helse Sør-Øst
Description : Potential suppliers of digital translation tools for translation of health language are invited to respond to a market survey (RFI - Request for Information). We would like information about systems in the market where speech-to-speech and real-time translations are used. The system shall not replace interpreters, but it shall be used to translate simple dialogue between health personnel and patients when interpreters are not available. Equivalent system, without real time translation, is in daily use at hospitals in Helse Sør-Øst. The existing framework agreement expires in June 2026. A decision has not been made on the implementation of a procurement at the present time. The deadline for responding is Monday 5 May (10:00) Attached, further information is available.
Internal identifier : 2025/47340

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 79530000 Translation services
Additional classification ( cpv ): 48000000 Software package and information systems
Additional classification ( cpv ): 48510000 Communication software package
Additional classification ( cpv ): 48740000 Foreign language translation software package
Additional classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72212740 Foreign language translation software development services
Additional classification ( cpv ): 79540000 Interpretation services

2.1.2 Place of performance

Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway

2.1.4 General information

Legal basis :
Directive 2014/24/EU
Anskaffelsesforskriften -

3. Part

3.1 Part : PAR-0000

Title : Market survey (RFI): Digital translation tool for health personnel and minority language patients in Helse Sør-Øst
Description : Potential suppliers of digital translation tools for translation of health language are invited to respond to a market survey (RFI - Request for Information). We would like information about systems in the market where speech-to-speech and real-time translations are used. The system shall not replace interpreters, but it shall be used to translate simple dialogue between health personnel and patients when interpreters are not available. Equivalent system, without real time translation, is in daily use at hospitals in Helse Sør-Øst. The existing framework agreement expires in June 2026. A decision has not been made on the implementation of a procurement at the present time. The deadline for responding is Monday 5 May (10:00) Attached, further information is available.
Internal identifier : 2025/47340

3.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 79530000 Translation services
Additional classification ( cpv ): 48000000 Software package and information systems
Additional classification ( cpv ): 48510000 Communication software package
Additional classification ( cpv ): 48740000 Foreign language translation software package
Additional classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72212740 Foreign language translation software development services
Additional classification ( cpv ): 79540000 Interpretation services

3.1.2 Place of performance

Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway

3.1.5 General information

Reserved participation : Participation is not reserved.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

3.1.6 Procurement documents

Languages in which the procurement documents are officially available : Norwegian
Address of the procurement documents : https://permalink.mercell.com/253433270.aspx ,
Deadline for requesting additional information : 24/04/2025 08:00 +00:00

3.1.7 Terms of procurement

The execution of the contract must be performed within the framework of sheltered employment programmes : No

3.1.9 Further information, mediation and review

Review organisation : Indre og Østre Finnmark Tingrett

8. Organisations

8.1 ORG-0001

Official name : SYKEHUSINNKJØP HF
Registration number : 916879067
Postal address : Postboks 40
Town : VADSØ
Postcode : 9811
Country subdivision (NUTS) : Troms og Finnmark ( NO074 )
Country : Norway
Contact point : Postmottak Sykehusinnkjøp
Telephone : +47 78950700
Roles of this organisation :
Buyer

8.1 ORG-0002

Official name : Indre og Østre Finnmark Tingrett
Registration number : 974759357
Town : Vadsø
Country : Norway
Telephone : 78011700
Roles of this organisation :
Review organisation

11. Notice information

11.1 Notice information

Notice identifier/version : c1f8070f-6b91-4492-8cef-9aca668b0cdd - 01
Form type : Planning
Notice type : Prior information notice or a periodic indicative notice used only for information
Notice dispatch date : 01/04/2025 11:43 +00:00
Notice dispatch date (eSender) : 01/04/2025 11:55 +00:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00211915-2025
OJ S issue number : 65/2025
Publication date : 02/04/2025
Estimated date of publication of a contract notice within this procedure : 01/10/2025