Market dialogue regarding procurement of a newsletter platform for Aarhus University

Market dialogue regarding procurement of a newsletter platform for Aarhus University A platform is needed to manage the distribution of e-mail newsletters at Aarhus University (AU) to both employees and external recipients. It is important that editors can perform most of the setup independently without relying on technical support, so …

CPV: 72000000 Usługi informatyczne: konsultacyjne, opracowywania oprogramowania, internetowe i wsparcia
Miejsce wykonania:
Market dialogue regarding procurement of a newsletter platform for Aarhus University
Miejsce udzielenia zamówienia:
Aarhus Universitet
Numer nagrody:

1. Buyer

1.1 Buyer

Official name : Aarhus Universitet
Legal type of the buyer : Body governed by public law
Activity of the contracting authority : Education

2. Procedure

2.1 Procedure

Title : Market dialogue regarding procurement of a newsletter platform for Aarhus University
Description : Market dialogue regarding procurement of a newsletter platform for Aarhus University A platform is needed to manage the distribution of e-mail newsletters at Aarhus University (AU) to both employees and external recipients. It is important that editors can perform most of the setup independently without relying on technical support, so we are looking for a solution that is simple and intuitive for our users. The platform must accommodate both frequent and occasional users, including editors from both the central administration and the faculties at Aarhus University. These editors have different needs for a newsletter solution, and the platform must therefore be able to handle newsletters with very different requirements for design, content, consent, tracking, etc. As part of preparing the procurement process, including the preparation of tender material, AU wishes to gain a thorough understanding of the market and the available solutions. Therefore, AU is conducting this market dialogue to obtain the necessary knowledge to prepare tender material of high quality, with the best conditions for sharp competition, risk mitigation for both parties, ensuring reasonable offers that focus on the right aspects (and are compliant), and where prices are also on the best market terms. The market dialogue is conducted in three steps: 1. You deliver an answer to the RFI (find our questions attached in word documents) via e-mail to: zarema.rottenburg@au.dk 2. AU selects the suppliers invited to step 3 3. Supplier meetings with dialogue, solution presentation, and "live" demonstration of the solution itself Regarding step 1) in the market dialogue, the main purpose of this RFI is to gain insight into the market. This RFI should therefore serve as in-depth background knowledge for our further work with the tender material but will also be the basis for further dialogue. Therefore, we have tried to make the RFI response as simple as possible. Deadline for Submission of RFI and Request for Participation in Market Dialogue Thursday, April 3rd, 2025, at 10:00 AM You will be contacted thereafter for the next steps in the process. AU encourages everyone to ask clarifying questions. There are no formal requirements for the submission of the RFI, so you can respond as preferred. AU especially seeks information that explains your relevant products and their suitability to support our main processes as well as your product strategy. AU will use the information collected in the RFI and market dialogue to prepare the tender material, including the contract and its appendices.

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support

2.1.2 Place of performance

Country : Denmark
Anywhere in the given country

2.1.4 General information

Legal basis :
Directive 2014/24/EU

3. Part

3.1 Part technical ID : PAR-0000

Title : Market dialogue regarding procurement of a newsletter platform for Aarhus University
Description : Market dialogue regarding procurement of a newsletter platform for Aarhus University A platform is needed to manage the distribution of e-mail newsletters at Aarhus University (AU) to both employees and external recipients. It is important that editors can perform most of the setup independently without relying on technical support, so we are looking for a solution that is simple and intuitive for our users. The platform must accommodate both frequent and occasional users, including editors from both the central administration and the faculties at Aarhus University. These editors have different needs for a newsletter solution, and the platform must therefore be able to handle newsletters with very different requirements for design, content, consent, tracking, etc. As part of preparing the procurement process, including the preparation of tender material, AU wishes to gain a thorough understanding of the market and the available solutions. Therefore, AU is conducting this market dialogue to obtain the necessary knowledge to prepare tender material of high quality, with the best conditions for sharp competition, risk mitigation for both parties, ensuring reasonable offers that focus on the right aspects (and are compliant), and where prices are also on the best market terms. The market dialogue is conducted in three steps: 1. You deliver an answer to the RFI (find our questions attached in word documents) via e-mail to: zarema.rottenburg@au.dk 2. AU selects the suppliers invited to step 3 3. Supplier meetings with dialogue, solution presentation, and "live" demonstration of the solution itself Regarding step 1) in the market dialogue, the main purpose of this RFI is to gain insight into the market. This RFI should therefore serve as in-depth background knowledge for our further work with the tender material but will also be the basis for further dialogue. Therefore, we have tried to make the RFI response as simple as possible. Deadline for Submission of RFI and Request for Participation in Market Dialogue Thursday, April 3rd, 2025, at 10:00 AM You will be contacted thereafter for the next steps in the process. AU encourages everyone to ask clarifying questions. There are no formal requirements for the submission of the RFI, so you can respond as preferred. AU especially seeks information that explains your relevant products and their suitability to support our main processes as well as your product strategy. AU will use the information collected in the RFI and market dialogue to prepare the tender material, including the contract and its appendices.

3.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support

3.1.2 Place of performance

Country : Denmark
Anywhere in the given country

3.1.5 General information

Reserved participation : Participation is not reserved.
The procurement is covered by the Government Procurement Agreement (GPA) : no
This procurement is also suitable for small and medium-sized enterprises (SMEs) : yes

3.1.6 Procurement documents

3.1.7 Terms of procurement

The execution of the contract must be performed within the framework of sheltered employment programmes : No

3.1.8 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

3.1.9 Further information, mediation and review

Review organisation : Klagenævnet for udbud -
Organisation providing additional information about the procurement procedure : Aarhus Universitet -
Organisation providing offline access to the procurement documents : Aarhus Universitet -
Organisation providing more information on the review procedures : Konkurrence- og Forbrugerstyrelsen -

8. Organisations

8.1 ORG-0001

Official name : Aarhus Universitet
Registration number : 31119103
Department : Aarhus Universitet (Indkøb)
Postal address : Nordre Ringgade 1
Town : Aarhus C
Postcode : 8000
Country subdivision (NUTS) : Østjylland ( DK042 )
Country : Denmark
Contact point : Økonomi, Indkøb
Telephone : 93522484
Internet address : https://www.au.dk/
Roles of this organisation :
Buyer
Organisation providing additional information about the procurement procedure
Organisation providing offline access to the procurement documents

8.1 ORG-0002

Official name : Klagenævnet for udbud
Registration number : 37795526
Postal address : Toldboden 2
Town : Viborg
Postcode : 8800
Country subdivision (NUTS) : Vestjylland ( DK041 )
Country : Denmark
Contact point : Klagenævnet for udbud
Telephone : +45 72405708
Information exchange endpoint (URL) : https://erhvervsstyrelsen.dk/klagenaevnet-for-udbud
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : Konkurrence- og Forbrugerstyrelsen
Registration number : 10294819
Postal address : Carl Jacobsens Vej 35
Town : Valby
Postcode : 2500
Country subdivision (NUTS) : Byen København ( DK011 )
Country : Denmark
Contact point : Konkurrence- og Forbrugerstyrelsen
Telephone : +45 41715000
Information exchange endpoint (URL) : https://www.kfst.dk
Roles of this organisation :
Organisation providing more information on the review procedures

8.1 ORG-0004

Official name : Mercell Holding ASA
Registration number : 980921565
Postal address : Askekroken 11
Town : Oslo
Postcode : 0277
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Contact point : eSender
Telephone : +47 21018800
Fax : +47 21018801
Internet address : http://mercell.com/
Roles of this organisation :
TED eSender
Notice information
Notice identifier/version : 092fa237-33a9-4bfa-8e63-18308f96dd05 - 01
Form type : Planning
Notice type : Prior information notice or a periodic indicative notice used only for information
Notice dispatch date : 14/03/2025 06:32 +00:00
Notice dispatch date (eSender) : 14/03/2025 06:32 +00:00
Languages in which this notice is officially available : English Danish
Notice publication number : 00170518-2025
OJ S issue number : 53/2025
Publication date : 17/03/2025
Estimated date of publication of a contract notice within this procedure : 01/08/2025