Framework agreement Ruter Partnering, including process management/support.

Ruter would like tenderers to describe their approach to and how they would like to work with Ruter to develop the customer experience in public transport based on the points below, but do not let these points limit the responses, offer insight or ideas beyond these points that can strengthen …

CPV: 72314000 Usługi gromadzenia oraz scalania danych, 72413000 Usługi w zakresie projektowania stron WWW, 79400000 Usługi doradcze w zakresie działalności gospodarczej i zarządzania oraz podobne, 79415200 Usługi doradcze w zakresie projektowania, 79822500 Usługi projektów graficznych, 79930000 Specjalne usługi projektowe, 79933000 Usługi towarzyszące usługom projektowym
Miejsce wykonania:
Framework agreement Ruter Partnering, including process management/support.
Miejsce udzielenia zamówienia:
Ruter As
Numer nagrody:
24/02696

1. Buyer

1.1 Buyer

Official name : Ruter As
Legal type of the buyer : Body governed by public law, controlled by a local authority
Activity of the contracting authority : General public services
Activity of the contracting entity : Urban railway, tramway, trolleybus or bus services

2. Procedure

2.1 Procedure

Title : Framework agreement Ruter Partnering, including process management/support.
Description : Ruter would like tenderers to describe their approach to and how they would like to work with Ruter to develop the customer experience in public transport based on the points below, but do not let these points limit the responses, offer insight or ideas beyond these points that can strengthen the customer experience weighted.
Procedure identifier : 4896b3a2-863d-4d10-a1cc-2b2db72d3fd6
Previous notice : 332fcf8f-dfce-4a56-863a-6983b0ff2474-01
Internal identifier : 24/02696
Type of procedure : Negotiated with prior publication of a call for competition / competitive with negotiation
The procedure is accelerated : no
Justification for the accelerated procedure :
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 79400000 Business and management consultancy and related services
Additional classification ( cpv ): 72314000 Data collection and collation services
Additional classification ( cpv ): 72413000 World wide web (www) site design services
Additional classification ( cpv ): 79415200 Design consultancy services
Additional classification ( cpv ): 79822500 Graphic design services
Additional classification ( cpv ): 79930000 Specialty design services
Additional classification ( cpv ): 79933000 Design support services

2.1.2 Place of performance

Postal address : Dronningens gate 40
Town : Oslo
Postcode : 0154

2.1.3 Value

Estimated value excluding VAT : 12 000 000 Norwegian krone

2.1.4 General information

Call for competition is terminated
Legal basis :
Directive 2014/25/EU

5. Lot

5.1 Lot technical ID : LOT-0000

Title : Framework agreement Ruter Partnering, including process management/support.
Description : Ruter would like tenderers to describe their approach to and how they would like to work with Ruter to develop the customer experience in public transport based on the points below, but do not let these points limit the responses, offer insight or ideas beyond these points that can strengthen the customer experience weighted.
Internal identifier : 24/02696

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 79400000 Business and management consultancy and related services
Additional classification ( cpv ): 72314000 Data collection and collation services
Additional classification ( cpv ): 72413000 World wide web (www) site design services
Additional classification ( cpv ): 79415200 Design consultancy services
Additional classification ( cpv ): 79822500 Graphic design services
Additional classification ( cpv ): 79930000 Specialty design services
Additional classification ( cpv ): 79933000 Design support services
Options :
Description of the options : 1+1 year.

5.1.2 Place of performance

Postal address : Dronningens gate 40
Town : Oslo
Postcode : 0154
Additional information :

5.1.3 Estimated duration

Start date : 01/01/2025
Duration end date : 31/12/2026

5.1.4 Renewal

Maximum renewals : 2
The buyer reserves the right for additional purchases from the contractor, as described here : Option for 1+1 year extension.

5.1.5 Value

Estimated value excluding VAT : 12 000 000 Norwegian krone

5.1.6 General information

The procurement is covered by the Government Procurement Agreement (GPA) : no

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Oslo Tingrett
Organisation providing additional information about the procurement procedure : Ruter As
Organisation providing more information on the review procedures : Ruter As
Organisation whose budget is used to pay for the contract : Ruter As
Organisation executing the payment : Ruter As

6. Results

Value of all contracts awarded in this notice : 12 000 000 Norwegian krone

6.1 Result lot ldentifier : LOT-0000

At least one winner was chosen.

6.1.2 Information about winners

Winner :
Official name : Jubel Design AS
Tender :
Tender identifier : Rammeavtale Ruter Samspill, inklusiv prosessledelse/-støtte - Jubel Design AS
Identifier of lot or group of lots : LOT-0000
Subcontracting value is known : no
Subcontracting percentage is known : no
Contract information :
Identifier of the contract : Rammeavtale Ruter Samspill, inklusiv prosessledelse/-støtte - Jubel Design AS
The contract is awarded within a framework agreement : no

6.1.4 Statistical information

Summary of the review requests the buyer received :
Number of complainants : 0
Received tenders or requests to participate :
Type of received submissions : Tenders submitted electronically
Number of tenders or requests to participate received : 7
Type of received submissions : Tenders submitted electronically
Number of tenders or requests to participate received : 3
Range of tenders :
Value of the lowest admissible tender : 980 Norwegian krone
Value of the highest admissible tender : 1 580 Norwegian krone

8. Organisations

8.1 ORG-0001

Official name : Ruter As
Registration number : 991 609 407
Postal address : Dronningens gate 40, Postboks 1030 Sentrum
Town : Oslo
Postcode : 0104
Country : Norway
Contact point : Rolf Korneliussen
Telephone : +47 91359370
Internet address : https://www.ruter.no
Roles of this organisation :
Buyer
Organisation providing additional information about the procurement procedure
Organisation providing more information on the review procedures
Organisation whose budget is used to pay for the contract
Organisation executing the payment

8.1 ORG-0002

Official name : Oslo Tingrett
Registration number : 926725939
Postal address : C.J.Hambros plass 4
Town : Oslo
Postcode : 0125
Country : Norway
Telephone : +47 22035200
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : Jubel Design AS
Registration number : 827543772
Postal address : Prinsensgate 21
Town : Oslo
Postcode : 0157
Country : Norway
Telephone : +47 92627748
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

11. Notice information

11.1 Notice information

Notice identifier/version : fb900276-f14d-4187-9c17-6fd3b869fdf2 - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 07/01/2025 08:37 +00:00
Notice dispatch date (eSender) : 07/01/2025 08:51 +00:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00010375-2025
OJ S issue number : 5/2025
Publication date : 08/01/2025