Single Party Framework Agreement for the provision of ICT Services and associated services for the Digital Hub Development Agency (DHDA)

The Contracting Authority require a service provider for all of its ICT support needs including, but not limited to: - Service Management of ICT services, including access to a Service Desk; - Desktop support; - Network Support; - Management and maintenance of IT equipment and infrastructure; - Provision of onsite …

CPV: 72000000 IT-teenused: nõuande-, tarkvaraarendus-, Interneti- ja tugiteenused, 72500000 Arvutiga seotud teenused
Tähtaeg:
apr. 23, 2025, südaöö
Tähtaja tüüp:
Pakkumise esitamine
Täitmise koht:
Single Party Framework Agreement for the provision of ICT Services and associated services for the Digital Hub Development Agency (DHDA)
Auhindade andmise asutus:
The Digital Hub Development Agency
Auhinna number:
0

1. Buyer

1.1 Buyer

Official name : The Digital Hub Development Agency
Legal type of the buyer : Body governed by public law
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Single Party Framework Agreement for the provision of ICT Services and associated services for the Digital Hub Development Agency (DHDA)
Description : The Contracting Authority require a service provider for all of its ICT support needs including, but not limited to: - Service Management of ICT services, including access to a Service Desk; - Desktop support; - Network Support; - Management and maintenance of IT equipment and infrastructure; - Provision of onsite technical support between 09:00 and 18:00 (Irish Standard Time) Monday to Friday (Irish business days) with one hour (unpaid) lunch break i.e. 8 hour working day; - Managing / sourcing / advising on subscriptions to all cloud-based services and hardware for the Contracting Authority; - Provision of professional services for the Contracting Authority and; - Provision of professional services for Contracting Authority onsite clients (by mutual agreement).
Procedure identifier : f37fc11b-de17-440a-8433-8ffdac1bceb4
Type of procedure : Open
The procedure is accelerated : yes
Justification for the accelerated procedure : Prior Information Notice and Preliminary Market Consultation previously published to inform market of competition.
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72500000 Computer-related services

2.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland

2.1.3 Value

Maximum value of the framework agreement : 600 000 Euro

2.1.4 General information

Legal basis :
Directive 2014/24/EU

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Single Party Framework Agreement for the provision of ICT Services and associated services for the Digital Hub Development Agency (DHDA)
Description : The Contracting Authority require a service provider for all of its ICT support needs including, but not limited to: - Service Management of ICT services, including access to a Service Desk; - Desktop support; - Network Support; - Management and maintenance of IT equipment and infrastructure; - Provision of onsite technical support between 09:00 and 18:00 (Irish Standard Time) Monday to Friday (Irish business days) with one hour (unpaid) lunch break i.e. 8 hour working day; - Managing / sourcing / advising on subscriptions to all cloud-based services and hardware for the Contracting Authority; - Provision of professional services for the Contracting Authority and; - Provision of professional services for Contracting Authority onsite clients (by mutual agreement).
Internal identifier : 0

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72500000 Computer-related services

5.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Additional information :

5.1.3 Estimated duration

Duration : 4 Year

5.1.5 Value

Estimated value excluding VAT : 600 000 Euro

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement

5.1.11 Procurement documents

Languages in which the procurement documents are officially available : English
Languages in which the procurement documents (or their parts) are unofficially available : English

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : English
Electronic catalogue : Not allowed
Tenderers may submit more than one tender : Allowed
Deadline for receipt of tenders : 23/04/2025 00:00 +01:00
Deadline until which the tender must remain valid : 12 Month
Information about public opening :
Opening date : 23/04/2025 00:30 +01:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Electronic invoicing : Required
Electronic ordering will be used : yes
Electronic payment will be used : yes

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Maximum number of participants : 1
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland -
Information about review deadlines : As per tender documents
Organisation providing offline access to the procurement documents : The Digital Hub Development Agency -
Organisation receiving requests to participate : The Digital Hub Development Agency -
Organisation processing tenders : The Digital Hub Development Agency -

8. Organisations

8.1 ORG-0001

Official name : The Digital Hub Development Agency
Registration number : Unknown
Town : Dublin
Postcode : D08 TCV4
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : 014806200
Buyer profile : www.thedigitalhub.com
Roles of this organisation :
Buyer
Organisation providing offline access to the procurement documents
Organisation receiving requests to participate
Organisation processing tenders

8.1 ORG-0002

Official name : The High Court of Ireland
Registration number : The High Court of Ireland
Department : The High Court of Ireland
Postal address : Four Courts, Inns Quay, Dublin 7
Town : Dublin
Postcode : D07 WDX8
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 1 8886000
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Postcode : 15125
Country subdivision (NUTS) : Βόρειος Τομέας Αθηνών ( EL301 )
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender
Notice information
Notice identifier/version : 848c86eb-f2ac-4449-a60d-882eb560d3b3 - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 04/04/2025 12:38 +01:00
Languages in which this notice is officially available : English
Notice publication number : 00221371-2025
OJ S issue number : 68/2025
Publication date : 07/04/2025