Award of User and user survey of museums

In 2024-2026, a new user and user survey will be carried out among museums in Norway. The Norwegian Directorate of Culture is, on behalf of the Ministry of Culture and Equality, responsible for the survey. The aim of the survey is to provide updated knowledge about the users of Norwegian …

CPV: 73000000 Servicios de investigación y desarrollo y servicios de consultoría conexos, 73200000 Servicios de consultoría en investigación y desarrollo, 73210000 Servicios de consultoría en investigación, 73220000 Servicios de consultoría en desarrollo, 79300000 Investigación mercadotécnica y económica; sondeos y estadísticas, 79310000 Servicios de estudios de mercado, 79311000 Servicios de estudios, 79311200 Servicios de dirección de estudios, 79311300 Servicios de análisis de estudios
Lugar de ejecución:
Award of User and user survey of museums
Organismo adjudicador:
Kulturdirektoratet
Número de premio:
2024/5608

1. Buyer

1.1 Buyer

Official name : Kulturdirektoratet
Legal type of the buyer : Central government authority
Activity of the contracting authority : Recreation, culture and religion

2. Procedure

2.1 Procedure

Title : Award of User and user survey of museums
Description : In 2024-2026, a new user and user survey will be carried out among museums in Norway. The Norwegian Directorate of Culture is, on behalf of the Ministry of Culture and Equality, responsible for the survey. The aim of the survey is to provide updated knowledge about the users of Norwegian museums, which on the one hand provide the museums a basis for their public work, and that on the other hand gives the authorities a basis for assessing user numbers and behaviour over time.
Procedure identifier : a66a5ff6-6757-4ac9-96b3-7b9064ef2abc
Previous notice : 523f12e0-e740-401e-9dbb-1dcba4bf4fb1-01
Internal identifier : 2024/5608
Type of procedure : Open
The procedure is accelerated : no
Justification for the accelerated procedure :
Main features of the procedure : The survey shall answer five main questions, the first four of which are meant to include the same topics and survey questions as previous surveys, partly with additions, as described in the requirement specification: Who are the museums' users? What motivates the visit to the museum? What activities do visitors attend the museum? How do users assess the museum experience? How accessible are the museums? These main questions shall be set in connection with museum type, the geographical location of the arenas, whether the users reside abroad and other demographic aspects. In order to achieve the aim of laying the basis for the authorities to assess the use of the country's museums over time, precise assessments must be made of the population, data acquisition and analysis methods. This is to ensure that the selection, both in the form of participating museums and respondents, is representative of museums and museum users - and that the material provides the most stable basis for future time series.

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 73000000 Research and development services and related consultancy services
Additional classification ( cpv ): 73200000 Research and development consultancy services
Additional classification ( cpv ): 73210000 Research consultancy services
Additional classification ( cpv ): 73220000 Development consultancy services
Additional classification ( cpv ): 79300000 Market and economic research; polling and statistics
Additional classification ( cpv ): 79310000 Market research services
Additional classification ( cpv ): 79311000 Survey services
Additional classification ( cpv ): 79311200 Survey conduction services
Additional classification ( cpv ): 79311300 Survey analysis services

2.1.2 Place of performance

Country : Norway
Anywhere in the given country

2.1.2 Place of performance

Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway

2.1.3 Value

Estimated value excluding VAT : 1 950 000 Norwegian krone

2.1.4 General information

Call for competition is terminated
Legal basis :
Directive 2014/24/EU
Anskaffelsesforskriften -

5. Lot

5.1 Lot technical ID : LOT-0000

Title : Award of User and user survey of museums
Description : In 2024-2026, a new user and user survey will be carried out among museums in Norway. The Norwegian Directorate of Culture is, on behalf of the Ministry of Culture and Equality, responsible for the survey. The aim of the survey is to provide updated knowledge about the users of Norwegian museums, which on the one hand provide the museums a basis for their public work, and that on the other hand gives the authorities a basis for assessing user numbers and behaviour over time.
Internal identifier : 2024/5608

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 73000000 Research and development services and related consultancy services
Additional classification ( cpv ): 73200000 Research and development consultancy services
Additional classification ( cpv ): 73210000 Research consultancy services
Additional classification ( cpv ): 73220000 Development consultancy services
Additional classification ( cpv ): 79300000 Market and economic research; polling and statistics
Additional classification ( cpv ): 79310000 Market research services
Additional classification ( cpv ): 79311000 Survey services
Additional classification ( cpv ): 79311200 Survey conduction services
Additional classification ( cpv ): 79311300 Survey analysis services

5.1.2 Place of performance

Country : Norway
Anywhere in the given country
Additional information :

5.1.2 Place of performance

Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Additional information :

5.1.5 Value

Estimated value excluding VAT : 1 950 000 Norwegian krone

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no

5.1.10 Award criteria

Criterion :
Type : Quality
Name : Assignment comprehension
Description : The project description shall account for how the problem field and the problems described in the requirement specifications shall be dealt with. It shall concretise how the work shall be carried out, what perspectives and problems shall be emphasised, and how these shall be answered. Any clarifications and limitations of the problem field in relation to the requirement specifications shall be highlighted. Questions and topics that are not covered by the requirement specification, but which are still relevant, can be described. Method and theoretical perspectives shall be accounted for and justified.
Weight (percentage, exact) : 45
Criterion :
Type : Quality
Name : Competence
Description : The assessment will focus on good and correct competence in light of the needs described in the requirement specifications.
Weight (percentage, exact) : 20
Criterion :
Type : Quality
Name : Implementation ability
Description : Tenders shall include a progress plan for the entire assignment. The progress plan shall be based on the requirement specifications (annex 1 - annex 1). The progress plan shall state which parts of the project should be done when, and it should state important milestones, lots, as well as dialogues with the contracting authority, and any other relevant elements. The progress plan shall be discussed and may be changed after the start-up. The tender shall also include a plan for organising the work. The plan shall describe roles, responsibility and estimated resource contributions. It shall specify what roles the persons in the project shall have, what they shall contribute, when they shall contribute and how much of the project work they shall carry out. It should also state the estimated number of hours divided between all the offered resources (participants in the project).
Weight (percentage, exact) : 20
Criterion :
Type : Price
Name : Fixed
Description : Fixed price and hourly rate for any charges
Weight (percentage, exact) : 15
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Oslo Tingrett
Organisation whose budget is used to pay for the contract : Kulturdirektoratet
Organisation executing the payment : Kulturdirektoratet
Organisation signing the contract : Kulturdirektoratet

6. Results

Value of all contracts awarded in this notice : 1 950 000 Norwegian krone

6.1 Result lot ldentifier : LOT-0000

At least one winner was chosen.

6.1.2 Information about winners

Winner :
Official name : Ipsos AS
Tender :
Tender identifier : Tilbud på anbud
Identifier of lot or group of lots : LOT-0000
Value of the result : 1 950 000 Norwegian krone
The tender was ranked : no
The tender is a variant : no
Subcontracting value is known : no
Subcontracting percentage is known : no
Contract information :
Identifier of the contract : Bruker- og bruksundersøkelse av museene
Date on which the winner was chosen : 12/09/2024
Date of the conclusion of the contract : 23/09/2024
The contract is awarded within a framework agreement : no
Organisation signing the contract : Kulturdirektoratet

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders
Number of tenders or requests to participate received : 1

8. Organisations

8.1 ORG-0001

Official name : Kulturdirektoratet
Registration number : 971527412
Postal address : Postboks 8052 Dep
Town : OSLO
Postcode : 0031
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Contact point : Ida Romstad
Telephone : +47 21045800
Roles of this organisation :
Buyer
Organisation signing the contract
Organisation whose budget is used to pay for the contract
Organisation executing the payment

8.1 ORG-0002

Official name : Oslo Tingrett
Registration number : 926725939
Town : Oslo
Country : Norway
Telephone : 22035200
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : Ipsos AS
Registration number : 947636936
Postal address : Sjølyst Plass 2
Town : OSLO
Postcode : 0278
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Contact point : Ipsos AS
Telephone : 22954700
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000
The winner is listed on a regulated market

11. Notice information

11.1 Notice information

Notice identifier/version : dd434a54-5b2d-4c22-be58-5de4b1f9d52e - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 07/10/2024 15:23 +00:00
Notice dispatch date (eSender) : 07/10/2024 16:03 +00:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00608423-2024
OJ S issue number : 197/2024
Publication date : 09/10/2024