Ticketing system

Stockholms Konserthusstiftelse (the "Purchaser") is procuring a ticketing system. The purpose of the procurement is to meet the Purchasers need for a ticketing system and related services. The goal is to strengthen the basis for modern sales operation, for example by focusing on excellent usability and online accessibility. The ticketing …

CPV: 48445000 Paquetes de software de gestión de relaciones con el consumidor, 48480000 Paquetes de software de ventas, mercadotecnia e inteligencia empresarial, 48481000 Paquetes de software de ventas o mercadotecnia, 72200000 Servicios de programación de software y de consultoría, 72260000 Servicios relacionados con el software, 72268000 Servicios de suministro de software
Lugar de ejecución:
Ticketing system
Organismo adjudicador:
STOCKHOLMS KONSERTHUSSTIFTELSE
Número de premio:
24/91

1. Buyer

1.1 Buyer

Official name : STOCKHOLMS KONSERTHUSSTIFTELSE
Legal type of the buyer : Regional authority
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Ticketing system
Description : Stockholms Konserthusstiftelse (the "Purchaser") is procuring a ticketing system. The purpose of the procurement is to meet the Purchasers need for a ticketing system and related services. The goal is to strengthen the basis for modern sales operation, for example by focusing on excellent usability and online accessibility. The ticketing system forms an important part of the Purchasers interface with the general public and constitutes a prioritised tool in the ambition to build a strong customer base.
Procedure identifier : ab7c691c-d45d-4121-8218-83f6fd553ddd
Previous notice : 48610b56-819a-4138-b7b1-b795822792ed-01
Internal identifier : 24/91
Type of procedure : Negotiated with prior publication of a call for competition / competitive with negotiation
The procedure is accelerated : no
Justification for the accelerated procedure :
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Supplies
Main classification ( cpv ): 48481000 Sales or marketing software package
Additional classification ( cpv ): 48445000 Customer Relation Management software package
Additional classification ( cpv ): 48480000 Sales, marketing and business intelligence software package
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72260000 Software-related services
Additional classification ( cpv ): 72268000 Software supply services

2.1.2 Place of performance

Country subdivision (NUTS) : Stockholms län ( SE110 )
Country : Sweden

2.1.3 Value

Estimated value excluding VAT : 7 500 000 Swedish krona

2.1.4 General information

Legal basis :
Directive 2014/24/EU

5. Lot

5.1 Lot technical ID : LOT-0000

Title : Ticketing system
Description : Stockholms Konserthusstiftelse (the "Purchaser") is procuring a ticketing system. The purpose of the procurement is to meet the Purchasers need for a ticketing system and related services. The goal is to strengthen the basis for modern sales operation, for example by focusing on excellent usability and online accessibility. The ticketing system forms an important part of the Purchasers interface with the general public and constitutes a prioritised tool in the ambition to build a strong customer base.
Internal identifier : 24/91

5.1.1 Purpose

Main nature of the contract : Supplies
Main classification ( cpv ): 48481000 Sales or marketing software package
Additional classification ( cpv ): 48445000 Customer Relation Management software package
Additional classification ( cpv ): 48480000 Sales, marketing and business intelligence software package
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72260000 Software-related services
Additional classification ( cpv ): 72268000 Software supply services

5.1.2 Place of performance

Country subdivision (NUTS) : Stockholms län ( SE110 )
Country : Sweden
Additional information :

5.1.3 Estimated duration

Start date : 01/11/2024
Duration end date : 31/10/2028

5.1.4 Renewal

Maximum renewals : 5
The buyer reserves the right for additional purchases from the contractor, as described here : Förlängning är 12 månader

5.1.5 Value

Estimated value excluding VAT : 7 500 000 Swedish krona

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement

5.1.10 Award criteria

Criterion :
Type : Price
Name :
Description :
Weight (percentage, exact) : 20
Criterion :
Type : Quality
Name : Användbarhet
Description :
Weight (percentage, exact) : 30
Criterion :
Type : Quality
Name : Funktionalitet
Description :
Weight (percentage, exact) : 25
Criterion :
Type : Quality
Name : Tillgänglighet
Description :
Weight (percentage, exact) : 10
Criterion :
Type : Quality
Name : Implementationsplan
Description :
Weight (percentage, exact) : 5
Criterion :
Type : Quality
Name : Samverkan och utbildning
Description :
Weight (percentage, exact) : 10
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Förvaltningsrätten
Organisation signing the contract : STOCKHOLMS KONSERTHUSSTIFTELSE

6. Results

Value of all contracts awarded in this notice : 6 800 000 Swedish krona

6.1 Result lot ldentifier : LOT-0000

At least one winner was chosen.

6.1.2 Information about winners

Winner :
Official name : Tixly Sweden AB
Tender :
Tender identifier : Konserthuset Stockholm
Identifier of lot or group of lots : LOT-0000
Subcontracting : Yes
Subcontracting value is known : no
Subcontracting percentage is known : no
Description : Tix EU ehf.
Contract information :
Identifier of the contract : -
Title : Ticketing system-Tixly Sweden AB
Date on which the winner was chosen : 28/06/2024
The contract is awarded within a framework agreement : no
Organisation signing the contract : STOCKHOLMS KONSERTHUSSTIFTELSE

6.1.3 Non-winning tenderers :

Tenderer :
Official name : Vivaticket Ticketing Limited
Tenderer :
Official name : AXS Sweden AB

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders from tenderers registered in other European Economic Area countries than the country of the buyer
Number of tenders or requests to participate received : 1
Type of received submissions : Tenders
Number of tenders or requests to participate received : 3
Type of received submissions : Requests to participate
Number of tenders or requests to participate received : 5

8. Organisations

8.1 ORG-0001

Official name : STOCKHOLMS KONSERTHUSSTIFTELSE
Registration number : 8020018266
Department : Upphandlingskonsult
Postal address : BOX 7083
Town : STOCKHOLM
Postcode : 10387
Country subdivision (NUTS) : Stockholms län ( SE110 )
Country : Sweden
Contact point : Petter Cederbrink
Telephone : 08-7860200
Roles of this organisation :
Buyer
Organisation signing the contract

8.1 ORG-0002

Official name : Förvaltningsrätten
Registration number : 202100-2742
Town : Stockholm
Postcode : 115 76
Country subdivision (NUTS) : Stockholms län ( SE110 )
Country : Sweden
Telephone : 08-561 680 00
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : Vivaticket Ticketing Limited
Registration number : 6804356
Department : Sales
Postal address : 81 Southwark Street
Town : London
Postcode : SE1 0HX
Country subdivision (NUTS) : Camden and City of London ( UKI31 )
Country : United Kingdom
Contact point : Ken Paul
Telephone : 00442071236557
Roles of this organisation :
Tenderer

8.1 ORG-0004

Official name : AXS Sweden AB
Registration number : 5566805528
Department : Försäljning
Postal address : BOX 10094
Town : STOCKHOLM-GLOBEN
Postcode : 12127
Country subdivision (NUTS) : Stockholms län ( SE110 )
Country : Sweden
Contact point : Jonathan Allgulander
Telephone : 020-300200
Roles of this organisation :
Tenderer

8.1 ORG-0005

Official name : Tixly Sweden AB
Registration number : 5591093181
Department : Försäljning
Postal address : Polstjärnevägen 16
Town : JÖRLANDA
Postcode : 44465
Country subdivision (NUTS) : Västra Götalands län ( SE232 )
Country : Sweden
Contact point : Kim Eden
Telephone : 072-2021850
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

11. Notice information

11.1 Notice information

Notice identifier/version : 93762f54-905b-4d34-bd5f-fb0f850de846 - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 31/08/2024 10:00 +00:00
Notice dispatch date (eSender) : 31/08/2024 10:01 +00:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00527502-2024
OJ S issue number : 171/2024
Publication date : 03/09/2024