The qualification phase - Framework agreement for the purchase of consultancy services for service integration (TI) and IT Service Management/Service Management & Control (ITSM/SMC)

On behalf of the Norwegian Defence Sector, The Norwegian Defence Materiel Agency (FMA) invites tenderers to participate in a competition for a framework agreement for consultancy services related to Service Integration (TI) and IT Service Management/Service Management & Control (ITSM/SMC). The procurement will be carried out as a negotiated procedure …

CPV: 72000000 Servicios TI: consultoría, desarrollo de software, Internet y apoyo, 72200000 Servicios de programación de software y de consultoría, 72220000 Servicios de consultoría en sistemas y consultoría técnica, 72240000 Servicios de análisis de sistemas y de programación, 72250000 Servicios de sistemas y apoyo, 72260000 Servicios relacionados con el software, 72410000 Servicios de proveedor, 72416000 Proveedores de servicio de aplicaciones, 72600000 Servicios de apoyo informático y de consultoría
Lugar de ejecución:
The qualification phase - Framework agreement for the purchase of consultancy services for service integration (TI) and IT Service Management/Service Management & Control (ITSM/SMC)
Organismo adjudicador:
Norwegian Defence Materiel Agency
Número de premio:
DL 2024035861

1. Buyer

1.1 Buyer

Official name : Norwegian Defence Materiel Agency
The buyer is a contracting entity

2. Procedure

2.1 Procedure

Title : The qualification phase - Framework agreement for the purchase of consultancy services for service integration (TI) and IT Service Management/Service Management & Control (ITSM/SMC)
Description : On behalf of the Norwegian Defence Sector, The Norwegian Defence Materiel Agency (FMA) invites tenderers to participate in a competition for a framework agreement for consultancy services related to Service Integration (TI) and IT Service Management/Service Management & Control (ITSM/SMC). The procurement will be carried out as a negotiated procedure after a prior notice.  The Norwegian Defence Materiel Agency (FMA) is the contracting authority and responsible for implementing the procurement in order to establish the framework agreement that can be used by the defence sector.  FMA is a part of the defence sector, directly under the Ministry of Defence (FD). FMA shall ensure that the Norwegian Armed Forces and other entities in the defence sector have access to cost efficient and secure material and services in line with approved long-term plans. FMA ́s main responsibilities are planning, procurement, management and disposal of material for the Norwegian Armed Forces and other departments under the Ministry of Defense. Further information about FMA is available at www.fma.no. For further detailed information, see the attached documentation with complete qualification documentation and rules for the competition (in Norwegian).
Procedure identifier : 16272bab-b78a-4b59-924a-d5305bcf8462
Internal identifier : DL 2024035861
Type of procedure : Negotiated with prior publication of a call for competition / competitive with negotiation
The procedure is accelerated : no
Justification for the accelerated procedure :
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72220000 Systems and technical consultancy services
Additional classification ( cpv ): 72240000 Systems analysis and programming services
Additional classification ( cpv ): 72250000 System and support services
Additional classification ( cpv ): 72260000 Software-related services
Additional classification ( cpv ): 72410000 Provider services
Additional classification ( cpv ): 72416000 Application service providers
Additional classification ( cpv ): 72600000 Computer support and consultancy services

2.1.2 Place of performance

Country : Norway
Anywhere in the given country

2.1.3 Value

Estimated value excluding VAT : 600 000 000 Norwegian krone
Maximum value of the framework agreement : 600 000 000 Norwegian krone

2.1.4 General information

Legal basis :
Directive 2009/81/EC
Forsvar og sikkerhet -

5. Lot

5.1 Lot technical ID : LOT-0000

Title : The qualification phase - Framework agreement for the purchase of consultancy services for service integration (TI) and IT Service Management/Service Management & Control (ITSM/SMC)
Description : On behalf of the Norwegian Defence Sector, The Norwegian Defence Materiel Agency (FMA) invites tenderers to participate in a competition for a framework agreement for consultancy services related to Service Integration (TI) and IT Service Management/Service Management & Control (ITSM/SMC). The procurement will be carried out as a negotiated procedure after a prior notice.  The Norwegian Defence Materiel Agency (FMA) is the contracting authority and responsible for implementing the procurement in order to establish the framework agreement that can be used by the defence sector.  FMA is a part of the defence sector, directly under the Ministry of Defence (FD). FMA shall ensure that the Norwegian Armed Forces and other entities in the defence sector have access to cost efficient and secure material and services in line with approved long-term plans. FMA ́s main responsibilities are planning, procurement, management and disposal of material for the Norwegian Armed Forces and other departments under the Ministry of Defense. Further information about FMA is available at www.fma.no. For further detailed information, see the attached documentation with complete qualification documentation and rules for the competition (in Norwegian).
Internal identifier : DL 2024035861

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72220000 Systems and technical consultancy services
Additional classification ( cpv ): 72240000 Systems analysis and programming services
Additional classification ( cpv ): 72250000 System and support services
Additional classification ( cpv ): 72260000 Software-related services
Additional classification ( cpv ): 72410000 Provider services
Additional classification ( cpv ): 72416000 Application service providers
Additional classification ( cpv ): 72600000 Computer support and consultancy services

5.1.2 Place of performance

Country : Norway
Anywhere in the given country
Additional information :

5.1.3 Estimated duration

Duration : 3 Year

5.1.4 Renewal

Maximum renewals : 4
The buyer reserves the right for additional purchases from the contractor, as described here : 4 possible extension of 1 year. The total contract length can be a maximum of 7 years.

5.1.5 Value

Estimated value excluding VAT : 600 000 000 Norwegian krone
Maximum value of the framework agreement : 600 000 000 Norwegian krone

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project not financed with EU Funds.
This procurement is also suitable for small and medium-sized enterprises (SMEs)

5.1.9 Selection criteria

Criterion :
Type : Economic and financial standing
Name : 'Total' annual turnover
Description : The tenderer ́s ("total") annual turnover for the number of financial years requested in the tender notice or in the procurement documents is as follows:
Use of this criterion : Not used
Criterion :
Type : Economic and financial standing
Name : Average annual turnover
Description : The tenderer ́s average annual turnover for the number of years requested in the notice or in the procurement documents is as follows:
Use of this criterion : Not used
Criterion :
Type : Economic and financial standing
Name : "Specific annual turnover"
Description : Are the tenderer's ("specific") annual turnover within the area that the contract applies to and specified in the notice or in the procurement documents for the number of accounting years requested is as follows:
Use of this criterion : Not used
Criterion :
Type : Economic and financial standing
Name : Average set-up
Description : Is the tenderer's average annual turnover within the area requested by the contract and specified in the notice or in the procurement documents for the number of financial years requested:
Use of this criterion : Not used
Criterion :
Type : Economic and financial standing
Name : The tenderer's establishment date
Description : If the information about the turnover (combined or specific) is not available for the entire requested period, please state the date the company was established, or the tenderers started their business:
Use of this criterion : Not used
Criterion :
Type : Economic and financial standing
Name : Financial key figures
Description : For financial key figures stated in the notice or in the procurement documents, the tenderer declares that the actual value(s) of the requested key figures are as follows:
Use of this criterion : Not used
Criterion :
Type : Economic and financial standing
Name : Liability insurance
Description : The insured amount in the tenderer ́s liability insurance is the following:
Use of this criterion : Not used
Criterion :
Type : Economic and financial standing
Name : Other economic and financial requirements
Description : Regarding any other economic and financial requirements that have been stated in the notice or in the procurement documents, the tenderer declares that:
Use of this criterion : Not used
Criterion :
Type : Other
Name : Certificates issued by independent bodies for quality assurance standards.
Description : Can tenderers submit certificates issued by independent bodies that document that the tenderer fulfils the stated quality assurance standards, including universal design requirements?
Use of this criterion : Not used
Criterion :
Type : Other
Name : Certificates issued by independent bodies for environmental management standards.
Description : Is the tenderer able to submit certificates issued by independent bodies as documentation that the tenderer fulfils the stated environmental management systems or standards?
Use of this criterion : Not used
Criterion :
Type : Suitability to pursue the professional activity
Name : Registered in a trade register
Description : Tenderers are registered in a professional register in the member state in which the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member states may have to fulfil other requirements in the mentioned annex.
Use of this criterion : Not used
Criterion :
Type : Suitability to pursue the professional activity
Name : Registered in a trade register or company register.
Description : Tenderers are registered in a company register or a trade register in the member state in which the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member states may have to fulfil other requirements in the mentioned annex.
Use of this criterion : Not used
Criterion :
Type : Suitability to pursue the professional activity
Name : In the case of service contracts: Authorisations from a particular organisation required
Description : Is a specific authorisation required from a particular organisation to provide the service in the tenderer's home country?
Use of this criterion : Not used
Criterion :
Type : Suitability to pursue the professional activity
Name : In the case of service contracts: Membership in a particular organisation is required
Description : Is it necessary to have a particular membership in a particular organisation in order to provide the service in the tenderer ́s home country?
Use of this criterion : Not used
Criterion :
Type : Technical and professional ability
Name : Services only
Description : Only for services: In the reference period, the tenderer has carried out the following important goods deliveries of the requested type, or the following important services of the requested type. The contracting authority can require up to three years experience and allow experience from the previous three years to be taken into consideration.
Use of this criterion : Not used
Criterion :
Type : Technical and professional ability
Name : Technical personnel or technical units
Description : Tenderers can use the following technical personnel or technical units , particularly those who are responsible for quality control: For technical personnel or technical units that do not directly belong to the tenderer ́s business, but if the capacity the tenderer will use, cf. part II, section C, separate ESPD forms shall be supplemented.
Use of this criterion : Not used
Criterion :
Type : Technical and professional ability
Name : Technical facilities and quality assurance measures
Description : The tenderer utilises the following technical facilities and quality assurance measures and the tenderer ́s survey and research facility is as follows:
Use of this criterion : Not used
Criterion :
Type : Technical and professional ability
Name : Investigation and research facilities
Description : The tenderer ́s survey and research facilitates are as follows:
Use of this criterion : Not used
Criterion :
Type : Technical and professional ability
Name : Management and tracing of the supply chain
Description : The tenderer will be able to use the following management of the supply chain and tracing systems for the execution of the contract:
Use of this criterion : Not used
Criterion :
Type : Technical and professional ability
Name : Control Permission
Description : For goods or services that are complicated, or that in exceptional cases shall be used for a particular purpose: Will the tenderer allow checks of the tenderer's production capacity or technical capacity and, where necessary, of the survey and research facilities that the tenderer has at its disposal and of quality control measures? The inspections shall be undertaken by the contracting authority or the contracting authority can leave it to a competent public body in the country where the tenderer is established.
Use of this criterion : Not used
Criterion :
Type : Technical and professional ability
Name : Education and professional qualifications
Description : The following education and professional qualifications are possessed by the tenderer and/or (depending on the requirements set in the notice or in the procurement documents) of the leading employees:
Use of this criterion : Not used
Criterion :
Type : Technical and professional ability
Name : Environmental management measures
Description : Tenderers can employ the following environmental management measures in connection with the execution of the contract:
Use of this criterion : Not used
Criterion :
Type : Technical and professional ability
Name : Number of employees in the management
Description : The tenderer ́s number of employees in the management during the last three years was as follows:
Use of this criterion : Not used
Criterion :
Type : Technical and professional ability
Name : Average workforce
Description : The tenderer's average annual workforce in the last three years has been as follows:
Use of this criterion : Not used
Criterion :
Type : Technical and professional ability
Name : Tools, materials and technical equipment.
Description : Tenderers can use the following tools, material and technical equipment to carry out the contract:
Use of this criterion : Not used
Criterion :
Type : Technical and professional ability
Name : Portion of the contract to sub-suppliers.
Description : The tenderer is considering to outsource the following part (as a percentage) of the contract to sub-suppliers. Note that if the tenderer has decided to outsource a part of the contract to sub-suppliers and will use the sub-suppliers ́ capacity to carry out this part, a special ESPD will be supplemented for such sub-suppliers, see part II, section C, above.
Use of this criterion : Not used
Information about the second stage of a two-stage procedure :
Minimum number of candidates to be invited for the second stage of the procedure : 3
The procedure will take place in successive stages. At each stage, some participants may be eliminated

5.1.11 Procurement documents

Languages in which the procurement documents are officially available : Norwegian
Deadline for requesting additional information : 14/01/2025 11:00 +00:00
Address of the procurement documents : https://permalink.mercell.com/243549596.aspx

5.1.12 Terms of procurement

Terms of the procedure :
Estimated date of dispatch of the invitations to submit tenders : 11/03/2025
Terms of submission :
Obligatory indication of subcontracting : No subcontracting indication
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : Norwegian
Variants : Not allowed
Deadline for receipt of requests to participate : 31/01/2025 11:00 +00:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Conditions relating to the performance of the contract : The framework agreement shall follow the terms described in the Tender documentation and regulated in an SSA-R with call-offs regulated as either SSA-O or SSA-B. The framework agreement ́s aims and scope descriptions are described in the Qualification documentation and will be detailed in the tender documentation.
A non-disclosure agreement is required : no
Electronic invoicing : Required
Electronic ordering will be used : no
Electronic payment will be used : yes
Financial arrangement : The framework agreement shall follow the terms described in the Tender documentation and regulated in an SSA-R with call-offs regulated as either SSA-O or SSA-B.
Subcontracting :
The contractor must indicate any change of subcontractors during the execution of the contract.

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Maximum number of participants : 5
Information about the dynamic purchasing system :
No dynamic purchase system
Electronic auction : no

5.1.16 Further information, mediation and review

Review organisation : Oslo District Court
Organisation receiving requests to participate : Norwegian Defence Materiel Agency
Organisation processing tenders : Norwegian Defence Materiel Agency

8. Organisations

8.1 ORG-0001

Official name : Norwegian Defence Materiel Agency
Registration number : 916075855
Postal address : Grev Wedels plass 1
Town : OSLO
Postcode : 0151
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Contact point : Thomas Lysell Amundsen
Telephone : 95139000
Internet address : https://FMA.NO
Roles of this organisation :
Buyer
Organisation receiving requests to participate
Organisation processing tenders

8.1 ORG-0002

Official name : Oslo District Court
Postal address : C.J.Hambros plass 4
Town : Oslo
Postcode : 0125
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Contact point : Oslo tingrett
Telephone : 22035200
Roles of this organisation :
Review organisation

11. Notice information

11.1 Notice information

Notice identifier/version : fbf29735-fbc6-4b66-9916-338348fe8bf5 - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 20/12/2024 09:28 +00:00
Notice dispatch date (eSender) : 20/12/2024 10:46 +00:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00789269-2024
OJ S issue number : 249/2024
Publication date : 23/12/2024