Tender for Agreement regarding Application Development and Application Services for Lotto app

The contracting entity has conducted a tender with the following description: The contracting entity “Danske Lotteri Spil A/S” provides games within number games, scratch tickets and other e-instant games. The company is owned by Danske Spil A/S and are part of the Danske Spil group. 80% of the shares in …

CPV: 72000000 Servicios TI: consultoría, desarrollo de software, Internet y apoyo, 72200000 Servicios de programación de software y de consultoría, 72210000 Servicios de programación de paquetes de software, 72212000 Servicios de programación de software de aplicación, 72212100 Servicios de desarrollo de software específico de un sector económico, 72254000 Ensayo de software, 72212900 Servicios de desarrollo de software y sistemas informáticos diversos, 72243000 Servicios de programación, 72230000 Servicios de desarrollo de software personalizado, 72232000 Desarrollo de software de procesamiento de transacciones y software personalizado, 72240000 Servicios de análisis de sistemas y de programación, 72246000 Servicios de consultoría en sistemas, 72253000 Servicios de unidad de asistencia y de apoyo, 72260000 Servicios relacionados con el software, 72261000 Servicios de apoyo al software, 72262000 Servicios de desarrollo de software, 72263000 Servicios de implementación de software, 72265000 Servicios de configuración de software, 72266000 Servicios de consultoría en software, 72267000 Servicios de mantenimiento y reparación de software, 72268000 Servicios de suministro de software, 79300000 Investigación mercadotécnica y económica; sondeos y estadísticas, 79400000 Servicios de consultoría comercial y de gestión y servicios afines, 79410000 Servicios de consultoría comercial y en gestión, 92350000 Servicios de juegos de azar y apuestas, 92351000 Servicios de juegos de azar
Lugar de ejecución:
Tender for Agreement regarding Application Development and Application Services for Lotto app
Organismo adjudicador:
Danske Lotteri Spil A/S
Número de premio:
-

1. Buyer

1.1 Buyer

Official name : Danske Lotteri Spil A/S
Legal type of the buyer : Body governed by public law
Activity of the contracting authority : Recreation, culture and religion

1.1 Buyer

Official name : Danske Spil A/S
Legal type of the buyer : Body governed by public law
Activity of the contracting authority : Recreation, culture and religion

1.1 Buyer

Official name : Det Danske Klasselotteri A/S
Legal type of the buyer : Body governed by public law
Activity of the contracting authority : Recreation, culture and religion

2. Procedure

2.1 Procedure

Title : Tender for Agreement regarding Application Development and Application Services for Lotto app
Description : The contracting entity has conducted a tender with the following description: The contracting entity “Danske Lotteri Spil A/S” provides games within number games, scratch tickets and other e-instant games. The company is owned by Danske Spil A/S and are part of the Danske Spil group. 80% of the shares in Danske Spil A/S are held by the Danish government. The remaining 20% are held by two individual sports organisations (Danmarks Idrætsforbund and Danske Gymnastik- & Idrætsforeninger) who each own 10% of the shares. This tender concerns an agreement concerning Application Development and Application Services related to Lotto-app and Associated Services. It is the contracting entity’s overall ambition to have the best and most acknowledged app for lottery games in the industry. The Agreement covers the following main services: A) Application Development B) Application Services C) Services as per Order in the form of Strategic Advice Ad main service A) Application Development covers the development of a new app for the Customer's lottery games. The app shall be developed in accordance with the Customer's requirements, including specific requirements for design. The Supplier shall deliver a native app for Apple iOS and a native app for Google Android. The purpose of the Lotto-app is to cover the end-to-end user journeys related to the Customer's lottery game with the existing functions. The Lotto-app is used by approximately 480.000 users covering all ages (above 18 years), sex and parts of Denmark. As such, the users cover a broad demography with differing technological skills. The app shall integrate to the Customer's middlelayer API's and use the Customer's SDK's as described in the Agreement. Before delivery of the Lotto-app, the Supplier shall perform comprehensive and well-structured testing of the app to ensure high quality of the app, and compliance with the Agreement. Ad main service B) After delivery of the Lotto-app, cf. main service A), the Supplier shall deliver Application Services. Application Services covers support and maintenance. The Application Services shall be delivered from the acceptance date and untill termination of the Agreement. The Supplier's support service shall allow the Customer to contact competent support staff that can help the Customer in case of Incidents. The support function shall be available for requests during 8:-24:00 all days. Maintenance covers maintenence and continuing improvements to the app, including adaption to new versions of operations systems and third-party libraries. Maintenance shall be delivered by a fixed allocation team of 6 people, who shall deliver the maintenance services full time (approx. 37 hours a week) to the Customer and onsite from the Customer's premises at least 2 whole days a week. The maintenance services shall be delivered according to the Customer's SAFE coorperation method and the fixed allocation team shall participate as part of the Agile Release Train. Ad main service C) The Supplier shall deliver Services as per Order in the form of Strategic Advice. Strategic Advice covers advice related to UX, IT-strategy, commercial optimization, innovation and analyses (e.g. based on user tests or data from the app). *** In addition to Strategic Advice, the Customer shall be able to procure Subsequent Development, New Development and Additional Application Services as Services as per Order. However, these services are not to be considered as main services. In general, reference is made to the tender material for more information.
Procedure identifier : a349efa7-efb2-4d27-bf46-e1beb03db595
Previous notice : 88833be5-fb90-450e-90c8-ceb12f8ded99-01
Internal identifier : -
Type of procedure : Negotiated with prior publication of a call for competition / competitive with negotiation
The procedure is accelerated : no
Justification for the accelerated procedure :
Main features of the procedure : The procedure consisted of a 1) pre-qualification phase and 2) the tender stage. Pre-qualification is conducted as stated in the Contract notice. The deadline for application was 31 May at 13.00 local Danish time. Prequalified Tenderers was invited to submit initial tender. After receipt of initial tenders, the contracting entity conducted individual negotiation meetings with all tenderers who have submitted an initial tender within the deadline stated. The negotiations was conducted in accordance with the principle of equal treatment, and all tenderers were given the same amount of time for negotiations with the contracting entity. For further information on the process of the negotiations, reference is made to the tender specifications.

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72210000 Programming services of packaged software products
Additional classification ( cpv ): 72212000 Programming services of application software
Additional classification ( cpv ): 72212100 Industry specific software development services
Additional classification ( cpv ): 72212900 Miscellaneous software development services and computer systems
Additional classification ( cpv ): 72230000 Custom software development services
Additional classification ( cpv ): 72232000 Development of transaction processing and custom software
Additional classification ( cpv ): 72240000 Systems analysis and programming services
Additional classification ( cpv ): 72243000 Programming services
Additional classification ( cpv ): 72246000 Systems consultancy services
Additional classification ( cpv ): 72253000 Helpdesk and support services
Additional classification ( cpv ): 72254000 Software testing
Additional classification ( cpv ): 72260000 Software-related services
Additional classification ( cpv ): 72261000 Software support services
Additional classification ( cpv ): 72262000 Software development services
Additional classification ( cpv ): 72263000 Software implementation services
Additional classification ( cpv ): 72265000 Software configuration services
Additional classification ( cpv ): 72266000 Software consultancy services
Additional classification ( cpv ): 72267000 Software maintenance and repair services
Additional classification ( cpv ): 72268000 Software supply services
Additional classification ( cpv ): 79300000 Market and economic research; polling and statistics
Additional classification ( cpv ): 79400000 Business and management consultancy and related services
Additional classification ( cpv ): 79410000 Business and management consultancy services
Additional classification ( cpv ): 92350000 Gambling and betting services
Additional classification ( cpv ): 92351000 Gambling services

2.1.2 Place of performance

Postal address : Korsdalsvej 135
Town : Brøndby
Postcode : 2605
Country subdivision (NUTS) : Københavns omegn ( DK012 )
Country : Denmark

2.1.3 Value

Estimated value excluding VAT : 100 000 000 Danish krone

2.1.4 General information

Additional information : The contracting authority entity submitted a contract notice with ID 263124-2024 on 30 April 2024 regarding the tender for Agreement for Application Development and Application Services Related to Lotto App. Alongside the tender process, the contracting entity has initiated the development of a new corporate strategy for the period 2025-2030, which also covers the duration of the contract under tender. Among other things, this strategy process includes considerations about an analysis of the sourcing model, such as the allocation of tasks covered by the tendered contract. Based on the ongoing work with the corporate strategy, including considerations regarding adjustments to the sourcing model, the contracting authority has determined that the tendered contract ("Agreement for Application Development and Application Services Related to Lotto App") will not sufficiently reflect the anticipated new strategic objectives. This applies to both the scope of services in the contract and the evaluation model used to award the contract, as outlined in Appendix A of the Tender Specifications. Accordingly, the contracting entity has decided to cancel the tender process.
Legal basis :
Directive 2014/24/EU
Danish Public Procurement Act - The tender procedure is covered by the Danish Public Procurement Act (Act No. 1564 of 15 December 2015 as amended), which implements the Public Procurement Directive (Directive 2014/24/EU).

5. Lot

5.1 Lot technical ID : LOT-0000

Title : Tender for Agreement regarding Application Development and Application Services for Lotto app
Description : The contracting entity has conducted a tender with the following description: The contracting entity “Danske Lotteri Spil A/S” provides games within number games, scratch tickets and other e-instant games. The company is owned by Danske Spil A/S and are part of the Danske Spil group. 80% of the shares in Danske Spil A/S are held by the Danish government. The remaining 20% are held by two individual sports organisations (Danmarks Idrætsforbund and Danske Gymnastik- & Idrætsforeninger) who each own 10% of the shares. This tender concerns an agreement concerning Application Development and Application Services related to Lotto-app and Associated Services. It is the contracting entity’s overall ambition to have the best and most acknowledged app for lottery games in the industry. The Agreement covers the following main services: A) Application Development B) Application Services C) Services as per Order in the form of Strategic Advice Ad main service A) Application Development covers the development of a new app for the Customer's lottery games. The app shall be developed in accordance with the Customer's requirements, including specific requirements for design. The Supplier shall deliver a native app for Apple iOS and a native app for Google Android. The purpose of the Lotto-app is to cover the end-to-end user journeys related to the Customer's lottery game with the existing functions. The Lotto-app is used by approximately 480.000 users covering all ages (above 18 years), sex and parts of Denmark. As such, the users cover a broad demography with differing technological skills. The app shall integrate to the Customer's middlelayer API's and use the Customer's SDK's as described in the Agreement. Before delivery of the Lotto-app, the Supplier shall perform comprehensive and well-structured testing of the app to ensure high quality of the app, and compliance with the Agreement. Ad main service B) After delivery of the Lotto-app, cf. main service A), the Supplier shall deliver Application Services. Application Services covers support and maintenance. The Application Services shall be delivered from the acceptance date and untill termination of the Agreement. The Supplier's support service shall allow the Customer to contact competent support staff that can help the Customer in case of Incidents. The support function shall be available for requests during 8:-24:00 all days. Maintenance covers maintenence and continuing improvements to the app, including adaption to new versions of operations systems and third-party libraries. Maintenance shall be delivered by a fixed allocation team of 6 people, who shall deliver the maintenance services full time (approx. 37 hours a week) to the Customer and onsite from the Customer's premises at least 2 whole days a week. The maintenance services shall be delivered according to the Customer's SAFE coorperation method and the fixed allocation team shall participate as part of the Agile Release Train. Ad main service C) The Supplier shall deliver Services as per Order in the form of Strategic Advice. Strategic Advice covers advice related to UX, IT-strategy, commercial optimization, innovation and analyses (e.g. based on user tests or data from the app). *** In addition to Strategic Advice, the Customer shall be able to procure Subsequent Development, New Development and Additional Application Services as Services as per Order. However, these services are not to be considered as main services. In general, reference is made to the tender material for more information.
Internal identifier : -

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72210000 Programming services of packaged software products
Additional classification ( cpv ): 72212000 Programming services of application software
Additional classification ( cpv ): 72212100 Industry specific software development services
Additional classification ( cpv ): 72212900 Miscellaneous software development services and computer systems
Additional classification ( cpv ): 72230000 Custom software development services
Additional classification ( cpv ): 72232000 Development of transaction processing and custom software
Additional classification ( cpv ): 72240000 Systems analysis and programming services
Additional classification ( cpv ): 72243000 Programming services
Additional classification ( cpv ): 72246000 Systems consultancy services
Additional classification ( cpv ): 72253000 Helpdesk and support services
Additional classification ( cpv ): 72254000 Software testing
Additional classification ( cpv ): 72260000 Software-related services
Additional classification ( cpv ): 72261000 Software support services
Additional classification ( cpv ): 72262000 Software development services
Additional classification ( cpv ): 72263000 Software implementation services
Additional classification ( cpv ): 72265000 Software configuration services
Additional classification ( cpv ): 72266000 Software consultancy services
Additional classification ( cpv ): 72267000 Software maintenance and repair services
Additional classification ( cpv ): 72268000 Software supply services
Additional classification ( cpv ): 79300000 Market and economic research; polling and statistics
Additional classification ( cpv ): 79400000 Business and management consultancy and related services
Additional classification ( cpv ): 79410000 Business and management consultancy services
Additional classification ( cpv ): 92350000 Gambling and betting services
Additional classification ( cpv ): 92351000 Gambling services

5.1.2 Place of performance

Postal address : Korsdalsvej 135
Town : Brøndby
Postcode : 2605
Country subdivision (NUTS) : Københavns omegn ( DK012 )
Country : Denmark
Additional information :

5.1.3 Estimated duration

Duration : 60 Month

5.1.4 Renewal

Maximum renewals : 4
The buyer reserves the right for additional purchases from the contractor, as described here : The Customer shall have the option to extend the term of the Agreement for up to four (4) additional periods of twelve (12) months each.

5.1.5 Value

Estimated value excluding VAT : 100 000 000 Danish krone

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes
Additional information : The contracting authority entity submitted a contract notice with ID 263124-2024 on 30 April 2024 regarding the tender for Agreement for Application Development and Application Services Related to Lotto App. Alongside the tender process, the contracting entity has initiated the development of a new corporate strategy for the period 2025-2030, which also covers the duration of the contract under tender. Among other things, this strategy process includes considerations about an analysis of the sourcing model, such as the allocation of tasks covered by the tendered contract. Based on the ongoing work with the corporate strategy, including considerations regarding adjustments to the sourcing model, the contracting authority has determined that the tendered contract ("Agreement for Application Development and Application Services Related to Lotto App") will not sufficiently reflect the anticipated new strategic objectives. This applies to both the scope of services in the contract and the evaluation model used to award the contract, as outlined in Appendix A of the Tender Specifications. Accordingly, the contracting entity has decided to cancel the tender process.

5.1.10 Award criteria

Criterion :
Type : Price
Name : Price
Description : Reference is made to the tender material
Weight (percentage, exact) : 35
Criterion :
Type : Quality
Name : Quality
Description : Reference is made to the tender material
Weight (percentage, exact) : 65
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.12 Terms of procurement

Information about review deadlines : Pursuant to the Danish Act on the Complaints Board for Public Procurement, etc. (lov om Klagenævnet for Udbud m.v.) (the Act is available (in Danish) at www.retsinformation.dk) , the following deadlines apply to the lodging of complaints: Complaints of not having been selected must be submitted to the Danish Complaints Board for Public Procurement before the expiry of 20 calendar days, see section 7(1) of the Act, from the day after submission of notification to the candidates concerned of the identity of the successful tenderer where the notification is accompanied by an explanation of the grounds for the decision in accordance with section 2(1), para (1) of the Act and section 171(2) of the Danish Public Procurement Act. In other situations, complaints of award procedures, see section 7(2) of the Act, must be lodged with the Danish Complaints Board for Public Procurement before the expiry of: 1) 45 calendar days after the contracting entity has published a notice in the Official Journal of the European Union that the contracting entity has entered into a contract. The deadline is calculated from the day after the day when the notice was published. 2) 30 calendar days calculated from the day after the day when the contracting entity has notified the candidates concerned that a contract based on a framework agreement with reopening of competition or a dynamic purchasing system has been entered into if the notification has included an explanation of the relevant grounds for the decision. 3) 6 months after the contracting entity entered into a framework agreement calculated from the day after the day when the contracting entity notified the candidates and tenderers concerned, see section 2(2) of the Act and section 171(4) of the Danish Public Procurement Act. 4) 20 calendar days calculated from the day after the contracting entity has submitted notification of its decision, see section 185(2) of the Danish Public Procurement Act. Not later than at the time of lodging a complaint with the Danish Complaints Board for Public Procurement, the complainant must notify the contracting entity in writing that a complaint has been lodged with the Danish Complaints Board for Public Procurement and whether the complaint was lodged during the standstill period, see section 6(4) of the Act. In cases where the complaint was not lodged within the standstill period, the complainant must furthermore indicate whether a suspensory effect of the complaint has been requested, see section 12(1) of the Act. The e-mail address of the Complaints Board for Public Procurement is klfu@naevneneshus.dk . The Complaints Board’s own complaints procedure is available at https://naevneneshus.dk/start-din-klage/klagenaevnet-for-udbud/vejledning/.

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Klagenævnet for Udbud
Organisation providing additional information about the procurement procedure : Danske Lotteri Spil A/S
Organisation providing offline access to the procurement documents : Danske Lotteri Spil A/S
Organisation providing more information on the review procedures : Konkurrence- og Forbrugerstyrelsen
TED eSender : Mercell Holding ASA

6. Results

6.1 Result lot ldentifier : LOT-0000

No winner was chosen and the competition is closed.
The reason why a winner was not chosen : Other

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders
Number of tenders or requests to participate received : 3

8. Organisations

8.1 ORG-0001

Official name : Danske Lotteri Spil A/S
Registration number : 33034482
Postal address : Korsdalsvej 135
Town : Brøndby
Postcode : 2605
Country subdivision (NUTS) : Københavns omegn ( DK012 )
Country : Denmark
Contact point : Bo Liekfeld Andersen
Telephone : +45 36720011
Internet address : https://www.danskespil.dk
Roles of this organisation :
Buyer
Group leader
Organisation providing additional information about the procurement procedure
Organisation providing offline access to the procurement documents

8.1 ORG-0002

Official name : Klagenævnet for Udbud
Registration number : 37795526
Postal address : Nævnenes Hus, Toldboden 2
Town : Viborg
Postcode : 8800
Country subdivision (NUTS) : Østjylland ( DK042 )
Country : Denmark
Telephone : +45 72405600
Internet address : http://www.klfu.dk
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : Konkurrence- og Forbrugerstyrelsen
Registration number : 10294819
Postal address : Carl Jacobsens Vej 35
Town : Valby
Postcode : 2500
Country subdivision (NUTS) : Københavns omegn ( DK012 )
Country : Denmark
Telephone : +45 41715000
Internet address : http://www.kfst.dk
Roles of this organisation :
Organisation providing more information on the review procedures

8.1 ORG-0004

Official name : Danske Spil A/S
Registration number : 64011715
Postal address : Korsdalsvej 135
Town : Brøndby
Postcode : 2605
Country subdivision (NUTS) : Københavns omegn ( DK012 )
Country : Denmark
Contact point : Bo Liekfeld Andersen
Telephone : +45 36720011
Internet address : https://www.danskespil.dk
Roles of this organisation :
Buyer

8.1 ORG-0005

Official name : Det Danske Klasselotteri A/S
Registration number : 15976578
Postal address : Korsdalsvej 135
Town : Brøndby
Postcode : 2605
Country subdivision (NUTS) : Københavns omegn ( DK012 )
Country : Denmark
Contact point : Bo Liekfeld Andersen
Telephone : +45 36720011
Internet address : https://www.danskespil.dk
Roles of this organisation :
Buyer

8.1 ORG-0006

Official name : Mercell Holding ASA
Registration number : 980921565
Postal address : Askekroken 11
Town : Oslo
Postcode : 0277
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Contact point : eSender
Telephone : +47 21018800
Fax : +47 21018801
Internet address : http://mercell.com/
Roles of this organisation :
TED eSender

11. Notice information

11.1 Notice information

Notice identifier/version : a2fe6423-c5e2-4267-9349-3565f8e2d198 - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 19/12/2024 11:49 +00:00
Notice dispatch date (eSender) : 19/12/2024 20:30 +00:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00791601-2024
OJ S issue number : 249/2024
Publication date : 23/12/2024