Quality of Service performance of roaming services and national 5G networks

Study 2023-005 This study has two overall objectives: i. Quality of service to assess compliance with the Roaming Regulation (EU) 2022/612: To assess the effectiveness of the quality of service obligations in the context of the review of the Roaming Regulation (EU) 2022/612. The study should include some measurements of …

CPV: 79310000 Servicios de estudios de mercado
Lugar de ejecución:
Quality of Service performance of roaming services and national 5G networks
Organismo adjudicador:
European Commission, DG CNECT - Communications Networks, Content and Technology
Número de premio:
EC-CNECT/2024/OP/0084

1. Buyer

1.1 Buyer

Official name : European Commission, DG CNECT - Communications Networks, Content and Technology
Legal type of the buyer : EU institution, body or agency
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Quality of Service performance of roaming services and national 5G networks
Description : Study 2023-005 This study has two overall objectives: i. Quality of service to assess compliance with the Roaming Regulation (EU) 2022/612: To assess the effectiveness of the quality of service obligations in the context of the review of the Roaming Regulation (EU) 2022/612. The study should include some measurements of the quality of service for domestic and roaming data services, including information such as the offered network technology and generations (2G, 3G, 4G, 5G), the typical download and upload speeds, latency, possibly handover quality, e.g. when crossing a country border. The quality of service of the data roaming services shall be compared with the domestic quality of service. In order to ensure the validity of the conclusions, this study will carry out measurements of the data roaming quality in a sufficiently large number of Member States. The study may also explore roaming patterns to better target the measurements. ii. Assessment of the quality of national 5G services: To provide an indication of the overall quality of service for national 5G services in all 27 EU Member States, based on the systematic collection of data regarding national quality of service of 5G networks. The results will feed into the State of the Digital Decade 2025 and 2026 reports. The quality of service measured should include at least the following parameters: download and upload speeds and latency. Additional parameters, if relevant, are welcome. The number of measurements should be sufficient to ensure the statistical validity of the results (national summary). The contractor is free to propose the type of indicators that could best represent the overall quality of 5G service at national level. The results should be comparable between Member States.
Procedure identifier : bdc973c5-374c-4503-a7c6-0268d56eb888
Previous notice : 591494-2024
Internal identifier : EC-CNECT/2024/OP/0084
Type of procedure : Open
Justification for the accelerated procedure :
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 79310000 Market research services

2.1.3 Value

Estimated value excluding VAT : 153 000 Euro

2.1.4 General information

Legal basis :
Regulation (EU, Euratom) 2018/1046

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Quality of Service performance of roaming services and national 5G networks
Description : Study 2023-005 This study has two overall objectives: i. Quality of service to assess compliance with the Roaming Regulation (EU) 2022/612: To assess the effectiveness of the quality of service obligations in the context of the review of the Roaming Regulation (EU) 2022/612. The study should include some measurements of the quality of service for domestic and roaming data services, including information such as the offered network technology and generations (2G, 3G, 4G, 5G), the typical download and upload speeds, latency, possibly handover quality, e.g. when crossing a country border. The quality of service of the data roaming services shall be compared with the domestic quality of service. In order to ensure the validity of the conclusions, this study will carry out measurements of the data roaming quality in a sufficiently large number of Member States. The study may also explore roaming patterns to better target the measurements. ii. Assessment of the quality of national 5G services: To provide an indication of the overall quality of service for national 5G services in all 27 EU Member States, based on the systematic collection of data regarding national quality of service of 5G networks. The results will feed into the State of the Digital Decade 2025 and 2026 reports. The quality of service measured should include at least the following parameters: download and upload speeds and latency. Additional parameters, if relevant, are welcome. The number of measurements should be sufficient to ensure the statistical validity of the results (national summary). The contractor is free to propose the type of indicators that could best represent the overall quality of 5G service at national level. The results should be comparable between Member States.
Internal identifier : EC-CNECT/2024/OP/0084

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 79310000 Market research services

5.1.3 Estimated duration

Duration : 14 Month

5.1.5 Value

Estimated value excluding VAT : 153 000 Euro

5.1.6 General information

Procurement Project fully or partially financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.10 Award criteria

Criterion :
Type : Quality
Name :
Description : Please consult the procurement documents.
Weight (percentage, exact) : 65
Criterion :
Type : Price
Name :
Description : Please consult the procurement documents.
Weight (percentage, exact) : 35
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Court of Justice of the European Union
Organisation signing the contract : European Commission, DG CNECT - Communications Networks, Content and Technology
TED eSender : European Commission

6. Results

Value of all contracts awarded in this notice : 140 700 Euro

6.1 Result lot ldentifier : LOT-0001

At least one winner was chosen.

6.1.2 Information about winners

Winner :
Official name : QOSI
Tender :
Tender identifier : QOSI
Identifier of lot or group of lots : LOT-0001
Contract information :
Identifier of the contract : LC-03673067
Date on which the winner was chosen : 29/11/2024
Date of the conclusion of the contract : 13/12/2024
The contract is awarded within a framework agreement : no
Organisation signing the contract : European Commission, DG CNECT - Communications Networks, Content and Technology

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders submitted electronically
Number of tenders or requests to participate received : 2

8. Organisations

8.1 ORG-0001

Official name : European Commission, DG CNECT - Communications Networks, Content and Technology
Registration number : COM
Department : CNECT.B - Digital Decade and Connectivity,CNECT.B.3 - Markets, Competition and Roaming
Postal address : Rue de la Loi 200, Wetstraat 200
Town : Brussels
Postcode : B-1049
Country subdivision (NUTS) : Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad ( BE100 )
Country : Belgium
Telephone : +32 2 299 11 11
Roles of this organisation :
Buyer
Organisation signing the contract

8.1 ORG-0002

Official name : Court of Justice of the European Union
Registration number : CURIA
Postal address : Rue du Fort Niedergrünewald
Town : Luxembourg
Postcode : L-2925
Country subdivision (NUTS) : Luxembourg ( LU000 )
Country : Luxembourg
Telephone : +352 4303-1
Internet address : http://curia.europa.eu
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : European Commission
Registration number : EUCOM
Postal address : Mondrian (CDMA), Rue du Champ de Mars 21
Town : Brussels
Postcode : B-1050
Country subdivision (NUTS) : Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad ( BE100 )
Country : Belgium
Telephone : +32 2 299 11 11
Roles of this organisation :
TED eSender

8.1 ORG-0004

Official name : QOSI
Registration number : FR55750678229
Postal address : 66 RUE CANTAGREL
Town : PARIS
Postcode : 75013
Country subdivision (NUTS) : Extra-Regio NUTS 3 ( FRZZZ )
Country : France
Telephone : +33144240296
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0001

11. Notice information

11.1 Notice information

Notice identifier/version : 986e0c21-1d70-4d74-9701-1026d7db7de2 - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 16/12/2024 09:45 +01:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00773383-2024
OJ S issue number : 245/2024
Publication date : 17/12/2024