PS2874C - RFT for the provision of a Business Process Improvement, Workflow Development and Scheduling Consultancy (UL)

Request for Tenders for the Provision of a Business Process Improvement, Workflow Development and Scheduling Consultancy (UL).The University requires resources to deliver support and maintenance services across a number of its service offerings. SharePoint. The University requires the provision of SharePoint support for end users in the following areas: Training …

CPV: 72250000 Servicios de sistemas y apoyo, 71356300 Servicios de apoyo técnico, 72611000 Servicios de apoyo informático técnico, 72600000 Servicios de apoyo informático y de consultoría, 72253200 Servicios de apoyo a sistemas
Lugar de ejecución:
PS2874C - RFT for the provision of a Business Process Improvement, Workflow Development and Scheduling Consultancy (UL)
Organismo adjudicador:
Education Procurement Service (EPS)
Número de premio:
0

1. Buyer

1.1 Buyer

Official name : Education Procurement Service (EPS)
Legal type of the buyer : Body governed by public law
Activity of the contracting authority : Education

2. Procedure

2.1 Procedure

Title : PS2874C - RFT for the provision of a Business Process Improvement, Workflow Development and Scheduling Consultancy (UL)
Description : Request for Tenders for the Provision of a Business Process Improvement, Workflow Development and Scheduling Consultancy (UL).The University requires resources to deliver support and maintenance services across a number of its service offerings. SharePoint. The University requires the provision of SharePoint support for end users in the following areas: Training – delivering training sessions to individuals or groups Documentation – documentation for user reference, including user guides, FAQs and knowledge base articles Troubleshooting – login problems, document access issues, errors Security Guidance – providing information on proper permission management and data protection measures The University requires development and support services to design solutions to meet operational needs within the SharePoint online platform. Additionally, the University requires support and maintenance services for an existing suite of developments within our SharePoint on premise platform. Scheduling, The University uses the Facility CMIS system to generate its academic timetables, including Lectures, Labs, Tutorials, Exams and Room Bookings. The University requires support and development services in the provision of its academic scheduling service. These services include support of existing processes and developments within the scheduling service, support and maintenance of bespoke scheduling applications, development of new processes/workflows to assist in scheduling, and advice on data management and process changes to enhance the service provision and optimise the end-to-end scheduling process. Bespoke Development ,The University has a requirement for resources to provide development and support services in a range of technologies. These technologies have been used to develop a number of bespoke applications and web services to meet the operational needs of the organisation.
Procedure identifier : 59fd7e78-2489-42a8-9c6f-255b9c6b7e3d
Previous notice : cda22c5d-faba-42b5-bb43-3b9eb2192a46-01
Type of procedure : Open
The procedure is accelerated : no
Justification for the accelerated procedure :
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72250000 System and support services
Additional classification ( cpv ): 71356300 Technical support services
Additional classification ( cpv ): 72611000 Technical computer support services
Additional classification ( cpv ): 72600000 Computer support and consultancy services
Additional classification ( cpv ): 72253200 Systems support services

2.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland

2.1.3 Value

Estimated value excluding VAT : 1 540 000 Euro

2.1.4 General information

Legal basis :
Directive 2014/24/EU

5. Lot

5.1 Lot technical ID : LOT-0001

Title : PS2874C - RFT for the provision of a Business Process Improvement, Workflow Development and Scheduling Consultancy (UL)
Description : Request for Tenders for the Provision of a Business Process Improvement, Workflow Development and Scheduling Consultancy (UL).The University requires resources to deliver support and maintenance services across a number of its service offerings. SharePoint. The University requires the provision of SharePoint support for end users in the following areas: Training – delivering training sessions to individuals or groups Documentation – documentation for user reference, including user guides, FAQs and knowledge base articles Troubleshooting – login problems, document access issues, errors Security Guidance – providing information on proper permission management and data protection measures The University requires development and support services to design solutions to meet operational needs within the SharePoint online platform. Additionally, the University requires support and maintenance services for an existing suite of developments within our SharePoint on premise platform. Scheduling, The University uses the Facility CMIS system to generate its academic timetables, including Lectures, Labs, Tutorials, Exams and Room Bookings. The University requires support and development services in the provision of its academic scheduling service. These services include support of existing processes and developments within the scheduling service, support and maintenance of bespoke scheduling applications, development of new processes/workflows to assist in scheduling, and advice on data management and process changes to enhance the service provision and optimise the end-to-end scheduling process. Bespoke Development ,The University has a requirement for resources to provide development and support services in a range of technologies. These technologies have been used to develop a number of bespoke applications and web services to meet the operational needs of the organisation.
Internal identifier : 0

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72250000 System and support services
Additional classification ( cpv ): 71356300 Technical support services
Additional classification ( cpv ): 72611000 Technical computer support services
Additional classification ( cpv ): 72600000 Computer support and consultancy services
Additional classification ( cpv ): 72253200 Systems support services

5.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Additional information :

5.1.5 Value

Estimated value excluding VAT : 1 540 000 Euro

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement

5.1.10 Award criteria

Criterion :
Type : Quality
Name :
Description : See CFT Documents
Weight (decimal, exact) : 1
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland
Organisation providing offline access to the procurement documents : Education Procurement Service (EPS)
TED eSender : European Dynamics S.A.

6. Results

Value of all contracts awarded in this notice : 11 000 000 Euro
Approximate value of the framework agreements : 11 000 000 Euro

6.1 Result lot ldentifier : LOT-0001

At least one winner was chosen.

6.1.2 Information about winners

Winner :
Official name : Arcane Technology Solutions Limited
Tender :
Tender identifier : 000055757
Identifier of lot or group of lots : LOT-0001
Subcontracting : Not yet known
Contract information :
Identifier of the contract : 411765
Date on which the winner was chosen : 23/10/2024
Date of the conclusion of the contract : 23/10/2024
The contract is awarded within a framework agreement : no

8. Organisations

8.1 ORG-0001

Official name : Education Procurement Service (EPS)
Registration number : IE 6609370 G
Postal address : Castletroy Limerick
Town : Limerick
Postcode : V94 DK53
Country : Ireland
Telephone : 061233715
Roles of this organisation :
Buyer
Organisation providing offline access to the procurement documents

8.1 ORG-0002

Official name : Arcane Technology Solutions Limited
Registration number : 1
Town : Dublin
Country : Ireland
Telephone : 061233715
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0001

8.1 ORG-0003

Official name : The High Court of Ireland
Registration number : The High Court of Ireland
Department : The High Court of Ireland
Postal address : Four Courts, Inns Quay, Dublin 7
Town : Dublin
Postcode : D07 WDX8
Country : Ireland
Telephone : +353 1 8886000
Roles of this organisation :
Review organisation

8.1 ORG-0004

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender

11. Notice information

11.1 Notice information

Notice identifier/version : a8616cf5-4d4e-46c1-8ce3-fa84c6a93bf6 - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 23/10/2024 14:15 +01:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00649941-2024
OJ S issue number : 209/2024
Publication date : 25/10/2024