Provision of Multi Channel Communication Services

The NTPF proposes to engage in a competitive process for the establishment of a single party framework agreement for the provision of Multi-Channel Communication (MCC) Services comprising: - All types of communication: o Post (essential) o Text (SMS) o Email o Portal o Other digital innovations (now and in the …

CPV: 64112000 Servicios postales relacionados con cartas
Lugar de ejecución:
Provision of Multi Channel Communication Services
Organismo adjudicador:
National Treatment Purchase Fund
Número de premio:
1

1. Buyer

1.1 Buyer

Official name : National Treatment Purchase Fund
Legal type of the buyer : Body governed by public law
Activity of the contracting authority : Health

2. Procedure

2.1 Procedure

Title : Provision of Multi Channel Communication Services
Description : The NTPF proposes to engage in a competitive process for the establishment of a single party framework agreement for the provision of Multi-Channel Communication (MCC) Services comprising: - All types of communication: o Post (essential) o Text (SMS) o Email o Portal o Other digital innovations (now and in the future) - End to end managed service (including pro-active service management/monitoring) - Communication management and reporting system - Other relevant services which may arise through changes in NTPF obligations or functions and; - Delivery models which evolve through innovative developments and practices
Procedure identifier : ff6b4744-5773-4dc2-b25b-8b92516a633f
Type of procedure : Competitive dialogue
Justification for the accelerated procedure :
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 64112000 Postal services related to letters

2.1.2 Place of performance

Country : Ireland
Anywhere in the given country

2.1.3 Value

Estimated value excluding VAT : 16 000 000 Euro

2.1.4 General information

Legal basis :
Directive 2014/24/EU

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Provision of Multi Channel Communication Services
Description : The NTPF proposes to engage in a competitive process for the establishment of a single party framework agreement for the provision of Multi-Channel Communication (MCC) Services comprising: - All types of communication: o Post (essential) o Text (SMS) o Email o Portal o Other digital innovations (now and in the future) - End to end managed service (including pro-active service management/monitoring) - Communication management and reporting system - Other relevant services which may arise through changes in NTPF obligations or functions and; - Delivery models which evolve through innovative developments and practices
Internal identifier : 1

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 64112000 Postal services related to letters

5.1.2 Place of performance

Country : Ireland
Anywhere in the given country
Additional information :

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement

5.1.10 Award criteria

Criterion :
Type : Cost
Name :
Description : Cost @ 30%
Weight (percentage, exact) : 30
Criterion :
Type : Quality
Name :
Description : Quality @ 70%
Weight (percentage, exact) : 70
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland
Organisation signing the contract : National Treatment Purchase Fund
TED eSender : European Dynamics S.A.

6. Results

Maximum value of the framework agreements in this procedure : 16 000 000 Euro
Approximate value of the framework agreements : 16 000 000 Euro

6.1 Result lot ldentifier : LOT-0001

At least one winner was chosen.
Framework agreement :
Maximum value of the framework agreement : 16 000 000 Euro
Re-estimated value of the framework agreement : 16 000 000 Euro

6.1.2 Information about winners

Winner :
Official name : Mail Metrics Limited
Tender :
Tender identifier : Mail Metrics Response 27.03.24
Identifier of lot or group of lots : LOT-0001
Subcontracting : No
Contract information :
Identifier of the contract : Mail Metrics Limited Contract
Date on which the winner was chosen : 20/03/2024
Date of the conclusion of the contract : 01/07/2024
The contract is awarded within a framework agreement : no
Organisation signing the contract : National Treatment Purchase Fund

8. Organisations

8.1 ORG-0001

Official name : National Treatment Purchase Fund
Registration number : IE9626684E
Postal address : Ashford House, Tara Street, Dublin 2.
Town : Dublin
Postcode : D02VX67
Country : Ireland
Telephone : 01-6427101
Internet address : www.ntpf.ie
Buyer profile : https://www.ntpf.ie
Roles of this organisation :
Buyer
Organisation signing the contract

8.1 ORG-0002

Official name : The High Court of Ireland
Registration number : The High Court of Ireland
Department : The High Court of Ireland
Postal address : Four Courts, Inns Quay, Dublin 7
Town : Dublin
Postcode : D07 WDX8
Country : Ireland
Telephone : +353 1 8886000
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender

8.1 ORG-0004

Official name : Mail Metrics Limited
Registration number : 693493
Postal address : Clonshaugh Technology & Business Park, Clonshaugh Dublin 17,
Town : Dublin
Postcode : D17 X592.
Country : Ireland
Telephone : 353-1-6520699
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0001

11. Notice information

11.1 Notice information

Notice identifier/version : c7f2c3b6-55c1-4634-9735-4c37ce27f3c0 - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 04/10/2024 14:53 +01:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00604433-2024
OJ S issue number : 196/2024
Publication date : 08/10/2024