Provision of End-to-End Collector Coin Services for the Central Bank of Ireland

The Central Bank of Ireland (“Central Bank”) requires an outsourced service provider capable of providing end to end delivery of the Central Bank’s annual collector coin programme. The successful vendor will be responsible for: i) The development of a secure online sales system with integrated payments engine that is General …

CPV: 72212480 Servicios de desarrollo de software de ventas, mercadotecnia e inteligencia empresarial, 44452000 Depósitos para monedas de máquinas o aparatos que funcionan con monedas, 44617000 Cajas, 44617300 Cajas prefabricadas, 79920000 Servicios de empaquetado y servicios conexos, 48480000 Paquetes de software de ventas, mercadotecnia e inteligencia empresarial, 18512100 Monedas, 44451000 Cospeles, 64121100 Servicios de distribución postal, 79823000 Servicios de impresión y entrega, 64121200 Servicios de distribución de paquetes, 79342300 Servicios al cliente, 79933000 Servicios de apoyo al diseño, 18512000 Monedas y medallas
Plazo:
11 de octubre de 2024 a las 12:00
Tipo de plazo:
Presentación de una oferta
Lugar de ejecución:
Provision of End-to-End Collector Coin Services for the Central Bank of Ireland
Organismo adjudicador:
Central Bank of Ireland
Número de premio:
2023P137

1. Buyer

1.1 Buyer

Official name : Central Bank of Ireland
Legal type of the buyer : Body governed by public law
The buyer is a contracting entity
Activity of the contracting authority : Economic affairs

2. Procedure

2.1 Procedure

Title : Provision of End-to-End Collector Coin Services for the Central Bank of Ireland
Description : The Central Bank of Ireland (“Central Bank”) requires an outsourced service provider capable of providing end to end delivery of the Central Bank’s annual collector coin programme. The successful vendor will be responsible for: i) The development of a secure online sales system with integrated payments engine that is General Data Protection Regulation (GDPR) and Payment Card Industry (PCI) compliant. ii) The manufacture / Procurement of Collector Coin Product to the prescribed quality standard and themes confirmed as per the Banks standard. This includes coin, packaging and marketing materials. iii) The manufacture / Procurement of Circulating Coin to the prescribed quality standard and themes as per the Banks standard. This includes coin, packaging and marketing materials. iv) The provision of an order fulfilment service. v) The provision of first line customer service support to agreed customer service levels. vi) The provision of monthly sales and performance reporting feedback to the Bank. vii) The provision of design services for particular coins as directed by the Bank. viii) Delivery of marketing, promotion and communications activities to support sales of the Bank’s annual collector coin programme. ix) The provision of numismatic expertise such as optimising issuance limits, product offerings and market intelligence. The duration of the Contract is intended to be an initial term of five (5) years, although the Central Bank has the right to terminate it earlier. The Central Bank also has the right to extend the duration of the Contract by any period or series of periods up to a total of twenty four months, so that the Contract may ultimately have a maximum total duration of seven (7) years post implementation.
Procedure identifier : 6ae97f51-5336-45da-b167-dec57356c1af
Internal identifier : 2023P137
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72212480 Sales, marketing and business intelligence software development services
Additional classification ( cpv ): 44452000 Coin boxes
Additional classification ( cpv ): 44617000 Boxes
Additional classification ( cpv ): 44617300 Prefabricated boxes
Additional classification ( cpv ): 79920000 Packaging and related services
Additional classification ( cpv ): 48480000 Sales, marketing and business intelligence software package
Additional classification ( cpv ): 18512100 Coins
Additional classification ( cpv ): 44451000 Coin blanks
Additional classification ( cpv ): 64121100 Mail delivery services
Additional classification ( cpv ): 79823000 Printing and delivery services
Additional classification ( cpv ): 64121200 Parcel delivery services
Additional classification ( cpv ): 79342300 Customer services
Additional classification ( cpv ): 79933000 Design support services
Additional classification ( cpv ): 18512000 Coins and medals

2.1.3 Value

Estimated value excluding VAT : 15 000 000 Euro

2.1.4 General information

Legal basis :
Directive 2014/23/EU

2.1.5 Terms of procurement

Terms of submission :
Maximum number of lots for which one tenderer can submit tenders : 0

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Provision of End-to-End Collector Coin Services for the Central Bank of Ireland
Description : The Central Bank of Ireland (“Central Bank”) requires an outsourced service provider capable of providing end to end delivery of the Central Bank’s annual collector coin programme. The successful vendor will be responsible for: i) The development of a secure online sales system with integrated payments engine that is General Data Protection Regulation (GDPR) and Payment Card Industry (PCI) compliant. ii) The manufacture / Procurement of Collector Coin Product to the prescribed quality standard and themes confirmed as per the Banks standard. This includes coin, packaging and marketing materials. iii) The manufacture / Procurement of Circulating Coin to the prescribed quality standard and themes as per the Banks standard. This includes coin, packaging and marketing materials. iv) The provision of an order fulfilment service. v) The provision of first line customer service support to agreed customer service levels. vi) The provision of monthly sales and performance reporting feedback to the Bank. vii) The provision of design services for particular coins as directed by the Bank. viii) Delivery of marketing, promotion and communications activities to support sales of the Bank’s annual collector coin programme. ix) The provision of numismatic expertise such as optimising issuance limits, product offerings and market intelligence. The duration of the Contract is intended to be an initial term of five (5) years, although the Central Bank has the right to terminate it earlier. The Central Bank also has the right to extend the duration of the Contract by any period or series of periods up to a total of twenty four months, so that the Contract may ultimately have a maximum total duration of seven (7) years post implementation.
Internal identifier : 0

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72212480 Sales, marketing and business intelligence software development services
Additional classification ( cpv ): 44452000 Coin boxes
Additional classification ( cpv ): 44617000 Boxes
Additional classification ( cpv ): 44617300 Prefabricated boxes
Additional classification ( cpv ): 79920000 Packaging and related services
Additional classification ( cpv ): 48480000 Sales, marketing and business intelligence software package
Additional classification ( cpv ): 18512100 Coins
Additional classification ( cpv ): 44451000 Coin blanks
Additional classification ( cpv ): 64121100 Mail delivery services
Additional classification ( cpv ): 79823000 Printing and delivery services
Additional classification ( cpv ): 64121200 Parcel delivery services
Additional classification ( cpv ): 79342300 Customer services
Additional classification ( cpv ): 79933000 Design support services
Additional classification ( cpv ): 18512000 Coins and medals

5.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Additional information :

5.1.3 Estimated duration

Other duration : Unknown

5.1.5 Value

Estimated value excluding VAT : 15 000 000 Euro

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no

5.1.9 Selection criteria

Criterion :
Type : Other
Name : Please refer to PQQ document

5.1.11 Procurement documents

Languages in which the procurement documents are officially available : English
Languages in which the procurement documents (or their parts) are unofficially available : English

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : English
Tenderers may submit more than one tender : Not allowed
Deadline for receipt of tenders : 11/10/2024 12:00 +01:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland
Organisation providing additional information about the procurement procedure : Central Bank of Ireland
Organisation providing offline access to the procurement documents : Central Bank of Ireland
Organisation receiving requests to participate : Central Bank of Ireland
Organisation processing tenders : Central Bank of Ireland
TED eSender : European Dynamics S.A.

8. Organisations

8.1 ORG-0001

Official name : Central Bank of Ireland
Registration number : 000000
Postal address : New Wapping Street, North Wall Quay, Dublin 1
Town : Dublin
Postcode : D01 F7X3
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 (0) 1 2246000
Fax : +353 (0) 1 2245550
Internet address : http://www.centralbank.ie
Roles of this organisation :
Buyer
Organisation providing additional information about the procurement procedure
Organisation providing offline access to the procurement documents
Organisation receiving requests to participate
Organisation processing tenders

8.1 ORG-0002

Official name : The High Court of Ireland
Registration number : The High Court of Ireland
Department : The High Court of Ireland
Postal address : Four Courts, Inns Quay, Dublin 7
Town : Dublin
Postcode : D07 WDX8
Country : Ireland
Telephone : +353 1 8886000
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender

11. Notice information

11.1 Notice information

Notice identifier/version : 78f76316-03fb-4b95-8deb-64238650038b - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 22/08/2024 15:40 +01:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00508741-2024
OJ S issue number : 165/2024
Publication date : 26/08/2024