Professional system, the Child Protection Service.

Nordre Follo municipality invites tenderers to a negotiated procedure for the provision of a trade system for the Child Protection Service (SaaS). The system shall take care of all parts of the case processing process and facilitate simple dialogue with inhabitants. Nordre Follo municipality invites tenderers to a negotiated procedure …

CPV: 72268000 Servicios de suministro de software
Lugar de ejecución:
Professional system, the Child Protection Service.
Organismo adjudicador:
NORDRE FOLLO KOMMUNE
Número de premio:
23/23910

1. Buyer

1.1 Buyer

Official name : NORDRE FOLLO KOMMUNE
Legal type of the buyer : Local authority
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Professional system, the Child Protection Service.
Description : Nordre Follo municipality invites tenderers to a negotiated procedure for the provision of a trade system for the Child Protection Service (SaaS). The system shall take care of all parts of the case processing process and facilitate simple dialogue with inhabitants.
Procedure identifier : c4a0479a-6af6-4deb-aee2-8e7c8249d0da
Previous notice : a9382c40-3faf-4fa6-a5b0-c2e63b55da07-01
Internal identifier : 24/25684
Type of procedure : Negotiated with prior publication of a call for competition / competitive with negotiation
The procedure is accelerated : no
Justification for the accelerated procedure :
Main features of the procedure : The new professional system for the child welfare service shall contribute to better, simpler and more secure case handling. The professional system shall cover the need to carry out case handling in the Child Welfare Service in accordance with the current rules. "Rules" means laws, regulations, rules and standards for IT systems. The contracting authority would like to enter into a contract with one tenderer who will be primarily responsible for the contract. The procurement concerns both facilitation and implementation of cloud services, as well as operation, maintenance and further development. The estimated contract value is NOK 4,500,000 over 4 years. The amount is only an estimate and is not binding for the contracting authority. The contracting authority will use SSA-L as the contract for the procurement. SSA-L will apply for 3 years, then an ongoing contract until one of the parties terminates it. The contracting authority will invoke the right, during the contract period, to use services and products that naturally belong to the system. The contracting authority currently uses the trade systems Visma Familia and Visma Flyt Sikker Sak.

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72268000 Software supply services

2.1.2 Place of performance

Country subdivision (NUTS) : Viken ( NO082 )
Country : Norway

2.1.4 General information

Legal basis :
Directive 2014/24/EU
Anskaffelsesforskriften -

5. Lot

5.1 Lot technical ID : LOT-0000

Title : Professional system, the Child Protection Service.
Description : Nordre Follo municipality invites tenderers to a negotiated procedure for the provision of a trade system for the Child Protection Service (SaaS). The system shall take care of all parts of the case processing process and facilitate simple dialogue with inhabitants.
Internal identifier : 24/25684

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72268000 Software supply services

5.1.2 Place of performance

Country subdivision (NUTS) : Viken ( NO082 )
Country : Norway
Additional information :

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no

5.1.10 Award criteria

Criterion :
Type : Quality
Name : Quality and functionality
Description : Here we will assess the suitability and qualities of the tenderer's system, set against the requirements set by the Contracting Authority in requirement specifications for 'Functionality' and 'Technical' in requirement table. Emphasis will be put on how the evaluation will be carried out. responses covers the contracting authority ́s requirements, that the system is clear, intuitive and has a low user threshold for all roles. This shall be demonstrated by the tenderer through a demonstration of the system and access to a test version. The test version shall be available up until the contract award. The demonstration shall include important areas within requirement specifications and shall show the solution ́s possibilities so that have a better basis for assessing which system is score best on the award criteria. The demonstration will be carried out by the tenderer and shall be free of charge for us. Information on demonstration of the system and users of the test version will be sent out via the communication module in Mercell after the tender submission.
Weight (percentage, exact) : 55
Criterion :
Type : Cost
Name : Total Cost
Description : Here we will give a high score to the tenderer who has the lowest Total costs. During the evaluation, the total costs will be calculated on the following manner: Annual costs (calculated over 8 years). Establishment and training costs Extras The options will not be a part of the total costs under evaluation.
Weight (percentage, exact) : 30
Criterion :
Type : Quality
Name : Implementation ability
Description : Here we will assess the requirements in the point 'Establishment' and 'Operation' and maintenance". We will focus on the supplier presenting plans that are understandable and that present a correct picture of all activities that shall be carried out in order to establish the system optimally. Emphasis will also be put on how the tenderer set up a good process for standard upgrades and general maintenance of the professional system, as well as continual improvement of user experiences.
Weight (percentage, exact) : 15
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Follo og nordre Østfold tingrett

6. Results

Value of all contracts awarded in this notice : 2 618 794 Norwegian krone

6.1 Result lot ldentifier : LOT-0000

At least one winner was chosen.

6.1.2 Information about winners

Winner :
Official name : Netcompany Norway AS
Tender :
Tender identifier : Fagsystem Barnevernstjenesten
Identifier of lot or group of lots : LOT-0000
Subcontracting value is known : no
Subcontracting percentage is known : no
Contract information :
Identifier of the contract : 24/10005
Title : Professional system, the Child Protection Service.
The contract is awarded within a framework agreement : no

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders
Number of tenders or requests to participate received : 1

8. Organisations

8.1 ORG-0001

Official name : NORDRE FOLLO KOMMUNE
Registration number : 922092648
Postal address : Idrettsveien 8
Town : SKI
Postcode : 1400
Country subdivision (NUTS) : Viken ( NO082 )
Country : Norway
Contact point : Tove Seigerud Sjølund
Telephone : +47 91392798
Roles of this organisation :
Buyer

8.1 ORG-0002

Official name : Follo og nordre Østfold tingrett
Registration number : 926 725 920
Town : Ski
Country : Norway
Telephone : 64 00 30 00
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : Netcompany Norway AS
Registration number : 881886472
Postal address : Øvre Vollgate 15
Town : OSLO
Postcode : 0158
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Contact point : Netcompany Norway AS
Telephone : 24131750
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

11. Notice information

11.1 Notice information

Notice identifier/version : 4c4fc12a-4161-4d2f-989d-1df21abb8996 - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 03/12/2024 12:24 +00:00
Notice dispatch date (eSender) : 03/12/2024 13:33 +00:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00741840-2024
OJ S issue number : 236/2024
Publication date : 04/12/2024