IT Support Services for the Delegation of the European Union to the Kingdom of Cambodia

The contractor must provide the human and material resources necessary to provide the services in the non exhaustive list as detailed in the technical specifications and summarised as follows: — end-user support (1st level), — technical assistance with ICT software, hardware and equipment, including IMAC actions, — administrative assistance related …

CPV: 72610000 Servicios de apoyo informático
Lugar de ejecución:
IT Support Services for the Delegation of the European Union to the Kingdom of Cambodia
Organismo adjudicador:
European External Action Service (EEAS)
Número de premio:
EEAS/DELKHMP/2024/NP/0019

1. Buyer

1.1 Buyer

Official name : European External Action Service (EEAS)
Legal type of the buyer : EU institution, body or agency
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : IT Support Services for the Delegation of the European Union to the Kingdom of Cambodia
Description : The contractor must provide the human and material resources necessary to provide the services in the non exhaustive list as detailed in the technical specifications and summarised as follows: — end-user support (1st level), — technical assistance with ICT software, hardware and equipment, including IMAC actions, — administrative assistance related to ICT, — on call IT support services.
Procedure identifier : 922216a8-494e-4714-bc73-a6f7735eb64c
Internal identifier : EEAS/DELKHMP/2024/NP/0019
Type of procedure : Negotiated without prior call for competition
Justification for the accelerated procedure :
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72610000 Computer support services

2.1.4 General information

Legal basis :
Regulation (EU, Euratom) 2018/1046

5. Lot

5.1 Lot technical ID : LOT-0001

Title : IT Support Services for the Delegation of the European Union to the Kingdom of Cambodia
Description : The contractor must provide the human and material resources necessary to provide the services in the non exhaustive list as detailed in the technical specifications and summarised as follows: — end-user support (1st level), — technical assistance with ICT software, hardware and equipment, including IMAC actions, — administrative assistance related to ICT, — on call IT support services.
Internal identifier : EEAS/DELKHMP/2024/NP/0019

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72610000 Computer support services

5.1.3 Estimated duration

Duration : 48 Month

5.1.6 General information

Procurement Project fully or partially financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.10 Award criteria

Criterion :
Type : Quality
Name :
Description : Please consult the procurement documents.
Weight (percentage, exact) : 60
Criterion :
Type : Price
Name :
Description : Please consult the procurement documents.
Weight (percentage, exact) : 40
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Court of Justice of the European Union
Organisation signing the contract : European External Action Service (EEAS)
TED eSender : European Commission

6. Results

Maximum value of the framework agreements in this procedure : 130 000 US dollar

6.1 Result lot ldentifier : LOT-0001

At least one winner was chosen.
Framework agreement :
Maximum value of the framework agreement : 130 000 US dollar

6.1.2 Information about winners

Winner :
Official name : Positron Multiverse Co., Ltd
Tender :
Tender identifier : Positron Multiverse Co., Ltd
Identifier of lot or group of lots : LOT-0001
Subcontracting value is known : no
Subcontracting percentage is known : no
Contract information :
Identifier of the contract : EEAS/DELKHMP/2024/NP/0019-2024
Date on which the winner was chosen : 29/08/2024
The contract is awarded within a framework agreement : no
Organisation signing the contract : European External Action Service (EEAS)

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders submitted electronically
Number of tenders or requests to participate received : 1

8. Organisations

8.1 ORG-0001

Official name : European External Action Service (EEAS)
Registration number : EEAS
Department : HR/VP - HR/VP Service,SG - Secretariat-General,POL - Deputy Secretary General for Political Affairs, Political Director,ASIAPAC - Asia and Pacific,ASIAPAC.DEL - EU Delegations,DEL.CAMBODIA - Phnom Penh
Postal address : No. 100 A, Preah Norodom Boulevard, Khan Daun Penh
Town : Phnom Penh
Postcode : 12207
Country : Cambodia
Telephone : +32 2 584 11 11
Internet address : https://eeas.europa.eu/
Roles of this organisation :
Buyer
Organisation signing the contract

8.1 ORG-0002

Official name : Court of Justice of the European Union
Registration number : CURIA
Postal address : Rue du Fort Niedergrünewald
Town : Luxembourg
Postcode : L-2925
Country subdivision (NUTS) : Luxembourg ( LU000 )
Country : Luxembourg
Telephone : +352 4303-1
Internet address : http://curia.europa.eu
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : European Commission
Registration number : EUCOM
Postal address : Mondrian (CDMA), Rue du Champ de Mars 21
Town : Brussels
Postcode : B-1050
Country subdivision (NUTS) : Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad ( BE100 )
Country : Belgium
Telephone : +32 2 299 11 11
Roles of this organisation :
TED eSender

8.1 ORG-0004

Official name : Positron Multiverse Co., Ltd
Registration number : 00048377
Postal address : #05, Street 604, Sangkat Boeung Kok II, Khan Tuol Kouk, Phnom Penh, Cambodia
Town : Phnom Penh
Postcode : 120804
Country : Cambodia
Telephone : +855962427363
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0001

11. Notice information

11.1 Notice information

Notice identifier/version : 47a4929e-c747-4ea3-84ac-d0fdf036f85b - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 29/08/2024 14:17 +02:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00522240-2024
OJ S issue number : 169/2024
Publication date : 30/08/2024