Cooperation with external service providers (CESP) in the visa process for the period of 01.07.2025 to 30.06.2030

The Federal Department of Foreign Affairs seeks to maintain and enhance its collaboration with external service providers (CESP) for administrative tasks related to the Swiss visa process for the period 01.07.2025 to 30.06.2030. As part of this initiative, a public tendering process is being conducted. This Tender Document provides a …

CPV: 75211110 Servicios consulares
Plazo:
25 de octubre de 2024 a las 00:00
Tipo de plazo:
Presentación de una oferta
Lugar de ejecución:
Cooperation with external service providers (CESP) in the visa process for the period of 01.07.2025 to 30.06.2030
Organismo adjudicador:
Federal Department of Foreign Affairs FDFA / Consular Directorate / Innovation and Partnership
Número de premio:
dfc53cf5-ac0e-4038-9d3f-54f7a30476da

1. Buyer

1.1 Buyer

Official name : Federal Department of Foreign Affairs FDFA / Consular Directorate / Innovation and Partnership
Legal type of the buyer : Body governed by public law, controlled by a central government authority
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Cooperation with external service providers (CESP) in the visa process for the period of 01.07.2025 to 30.06.2030
Description : The Federal Department of Foreign Affairs seeks to maintain and enhance its collaboration with external service providers (CESP) for administrative tasks related to the Swiss visa process for the period 01.07.2025 to 30.06.2030. As part of this initiative, a public tendering process is being conducted. This Tender Document provides a comprehensive overview of the requirements and expectations. The Swiss CESP tender procedure is specifically designed to offer technical and administrative support services for the Schengen visa application process (visa types A and C). These services include providing information, managing appointments, processing applications (paper applications and electronic data), and ensuring that all necessary resources are available for the professional delivery of these services. To ensure compliance with the tender requirements, various documents are integral parts of this tender. They aim to ease the comprehension of the Swiss solution and simultaneously manifest the general mandatory requirements that tenderers have to comply with. Bidders must fully adhere to all conditions listed when submitting their proposals.
Procedure identifier : dfc53cf5-ac0e-4038-9d3f-54f7a30476da
Internal identifier : dfc53cf5-ac0e-4038-9d3f-54f7a30476da
Type of procedure : Open
The procedure is accelerated : no
Justification for the accelerated procedure :
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 75211110 Consular services

2.1.4 General information

Legal basis :
Directive 2014/24/EU

2.1.6 Grounds for exclusion

Purely national exclusion grounds : Further details in the official publication on simap.ch

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Lot 1: India • Iran • Maldives • Nepal • Pakistan • Sri Lanka
Description : The CESP tender takes the form of three lots, with each of the three lots divided into three categories of locations, cf. section ‎3.2 and ‎8.2 Tender Document.
Internal identifier : f9f36c05-2f35-42ab-982b-c7cc153baf54

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 75211110 Consular services

5.1.2 Place of performance

Town : Bern
Postcode : 3003
Country subdivision (NUTS) : Bern / Berne ( CH021 )
Country : Switzerland
Additional information : The place of contract fulfillment is wordwide.

5.1.3 Estimated duration

Start date : 01/07/2025
Duration end date : 30/06/2030

5.1.4 Renewal

Maximum renewals : 0

5.1.6 General information

Reserved participation : Participation is not reserved.
The names and professional qualifications of the staff assigned to perform the contract must be given : Not yet known
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no

5.1.9 Selection criteria

Criterion :
Type : Economic and financial standing
Description : As described in the tender documentation on simap.ch.
Criterion :
Type : Suitability to pursue the professional activity
Description : As described in the tender documentation on simap.ch.
Criterion :
Type : Technical and professional ability
Description : As described in the tender documentation on simap.ch.

5.1.10 Award criteria

Criterion :
Type : Quality
Name :
Description : Award criteria
Description of the method to be used if weighting cannot be expressed by criteria : The award criteria are defined in the documentation.
Justification for not indicating the weighting of the award criteria :

5.1.11 Procurement documents

Access to certain procurement documents is restricted
Ad hoc communication channel :
Name : Simap.ch

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Not allowed
Languages in which tenders or requests to participate may be submitted : English
Electronic catalogue : Not allowed
Variants : Not allowed
Tenderers may submit more than one tender : Not allowed
Deadline for receipt of tenders : 25/10/2024 00:00 +02:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : Not yet known
Conditions relating to the performance of the contract : Further details in the official publication on simap.ch
Electronic invoicing : Required
Electronic ordering will be used : no
Electronic payment will be used : yes
Financial arrangement : Further details in the official publication on simap.ch
Information about review deadlines : Instructions on legal remedies In accordance with Article 56 paragraph 1 of the Public Procurement Act (PPA), a written appeal against this decision can be lodged with the Federal Administrative Court, P.O. Box, 9023 St. Gallen, Switzerland, within 20 days of notification. Any appeal is to be submitted in duplicate and must include what is being sought, the grounds for appeal, evidence and the signature of the person lodging the appeal or his or her representative. A copy of this decision and available evidence must be included. The provisions of the Administrative Procedure Act (APA) on legal holidays do not apply in accordance with Article 56 paragraph 2 of the PPA. Based on Article 52 paragraph 2 of the PPA, the appeal can be used only to establish that this decision violates federal law, but not to apply for its cancellation. Foreign providers are permitted to appeal only to the extent that the state in which they are domiciled grants reciprocal rights.

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system
Electronic auction : no

5.1.16 Further information, mediation and review

Review organisation : Tribunal administrativ federal
Organisation providing additional information about the procurement procedure : Federal Department of Foreign Affairs FDFA / Consular Directorate / Innovation and Partnership
TED eSender : Simap.ch

5.1 Lot technical ID : LOT-0002

Title : Lot 2 – East Asia / America / Oceania
Description : The CESP tender takes the form of three lots, with each of the three lots divided into three categories of locations.
Internal identifier : dcc57a0b-d779-4eb6-afae-c852832dbcfc

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 75211110 Consular services

5.1.2 Place of performance

Town : Bern
Postcode : 3003
Country subdivision (NUTS) : Bern / Berne ( CH021 )
Country : Switzerland
Additional information : The services are supplied worldwide.

5.1.3 Estimated duration

Start date : 01/07/2025
Duration end date : 30/06/2030

5.1.4 Renewal

Maximum renewals : 0

5.1.6 General information

Reserved participation : Participation is not reserved.
The names and professional qualifications of the staff assigned to perform the contract must be given : Not yet known
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no

5.1.9 Selection criteria

Criterion :
Type : Economic and financial standing
Description : As described in the tender documentation on simap.ch.
Criterion :
Type : Suitability to pursue the professional activity
Description : As described in the tender documentation on simap.ch.
Criterion :
Type : Technical and professional ability
Description : As described in the tender documentation on simap.ch.

5.1.10 Award criteria

Criterion :
Type : Quality
Name :
Description : Award criteria
Description of the method to be used if weighting cannot be expressed by criteria : The award criteria are defined in the documentation.
Justification for not indicating the weighting of the award criteria :

5.1.11 Procurement documents

Access to certain procurement documents is restricted
Ad hoc communication channel :
Name : Simap.ch

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Not allowed
Languages in which tenders or requests to participate may be submitted : English
Electronic catalogue : Not allowed
Variants : Not allowed
Tenderers may submit more than one tender : Not allowed
Deadline for receipt of tenders : 25/10/2024 00:00 +02:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : Not yet known
Conditions relating to the performance of the contract : Further details in the official publication on simap.ch
Electronic invoicing : Required
Electronic ordering will be used : no
Electronic payment will be used : yes
Financial arrangement : Further details in the official publication on simap.ch
Information about review deadlines : Instructions on legal remedies In accordance with Article 56 paragraph 1 of the Public Procurement Act (PPA), a written appeal against this decision can be lodged with the Federal Administrative Court, P.O. Box, 9023 St. Gallen, Switzerland, within 20 days of notification. Any appeal is to be submitted in duplicate and must include what is being sought, the grounds for appeal, evidence and the signature of the person lodging the appeal or his or her representative. A copy of this decision and available evidence must be included. The provisions of the Administrative Procedure Act (APA) on legal holidays do not apply in accordance with Article 56 paragraph 2 of the PPA. Based on Article 52 paragraph 2 of the PPA, the appeal can be used only to establish that this decision violates federal law, but not to apply for its cancellation. Foreign providers are permitted to appeal only to the extent that the state in which they are domiciled grants reciprocal rights.

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system
Electronic auction : no

5.1.16 Further information, mediation and review

Review organisation : Tribunal administrativ federal
Organisation providing additional information about the procurement procedure : Federal Department of Foreign Affairs FDFA / Consular Directorate / Innovation and Partnership
TED eSender : Simap.ch

5.1 Lot technical ID : LOT-0003

Title : Lot 3 – Eastern Europe / Middle East / Africa
Description : The CESP tender takes the form of three lots, with each of the three lots divided into three categories of locations.
Internal identifier : 9221d565-d326-45fe-bc34-2ccdacdce663

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 75211110 Consular services

5.1.2 Place of performance

Town : Bern
Postcode : 3003
Country subdivision (NUTS) : Bern / Berne ( CH021 )
Country : Switzerland
Additional information : The services are supplied wordwide.

5.1.3 Estimated duration

Start date : 01/07/2025
Duration end date : 30/06/2030

5.1.4 Renewal

Maximum renewals : 0

5.1.6 General information

Reserved participation : Participation is not reserved.
The names and professional qualifications of the staff assigned to perform the contract must be given : Not yet known
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no

5.1.9 Selection criteria

Criterion :
Type : Economic and financial standing
Description : As described in the tender documentation on simap.ch.
Criterion :
Type : Suitability to pursue the professional activity
Description : As described in the tender documentation on simap.ch.
Criterion :
Type : Technical and professional ability
Description : As described in the tender documentation on simap.ch.

5.1.10 Award criteria

Criterion :
Type : Quality
Name :
Description : Award criteria
Description of the method to be used if weighting cannot be expressed by criteria : The award criteria are defined in the documentation.
Justification for not indicating the weighting of the award criteria :

5.1.11 Procurement documents

Access to certain procurement documents is restricted
Ad hoc communication channel :
Name : Simap.ch

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Not allowed
Languages in which tenders or requests to participate may be submitted : English
Electronic catalogue : Not allowed
Variants : Not allowed
Tenderers may submit more than one tender : Not allowed
Deadline for receipt of tenders : 25/10/2024 00:00 +02:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : Not yet known
Conditions relating to the performance of the contract : Further details in the official publication on simap.ch
Electronic invoicing : Required
Electronic ordering will be used : no
Electronic payment will be used : yes
Financial arrangement : Further details in the official publication on simap.ch
Information about review deadlines : Instructions on legal remedies In accordance with Article 56 paragraph 1 of the Public Procurement Act (PPA), a written appeal against this decision can be lodged with the Federal Administrative Court, P.O. Box, 9023 St. Gallen, Switzerland, within 20 days of notification. Any appeal is to be submitted in duplicate and must include what is being sought, the grounds for appeal, evidence and the signature of the person lodging the appeal or his or her representative. A copy of this decision and available evidence must be included. The provisions of the Administrative Procedure Act (APA) on legal holidays do not apply in accordance with Article 56 paragraph 2 of the PPA. Based on Article 52 paragraph 2 of the PPA, the appeal can be used only to establish that this decision violates federal law, but not to apply for its cancellation. Foreign providers are permitted to appeal only to the extent that the state in which they are domiciled grants reciprocal rights.

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system
Electronic auction : no

5.1.16 Further information, mediation and review

Review organisation : Tribunal administrativ federal
Organisation providing additional information about the procurement procedure : Federal Department of Foreign Affairs FDFA / Consular Directorate / Innovation and Partnership
TED eSender : Simap.ch

8. Organisations

8.1 ORG-0001

Official name : Federal Department of Foreign Affairs FDFA / Consular Directorate / Innovation and Partnership
Registration number : 109edbd1-b2eb-4b8d-bef7-70f91b4904b9
Postal address : Effingerstrasse 27
Town : Bern
Postcode : 3003
Country subdivision (NUTS) : Bern / Berne ( CH021 )
Country : Switzerland
Telephone : +00000000000
Roles of this organisation :
Buyer
Organisation providing additional information about the procurement procedure

8.1 ORG-0002

Official name : Tribunal administrativ federal
Registration number : BVGER
Postal address : Postfach
Town : St. Gallen
Postcode : 9023
Country subdivision (NUTS) : St. Gallen ( CH055 )
Country : Switzerland
Telephone : +41584652626
Internet address : https://www.bvger.ch
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : Simap.ch
Registration number : CH001
Postal address : Holzikofenweg 36
Town : Bern
Postcode : 3003
Country subdivision (NUTS) : Bern / Berne ( CH021 )
Country : Switzerland
Telephone : +41584646388
Internet address : https://www.simap.ch
Roles of this organisation :
TED eSender

11. Notice information

11.1 Notice information

Notice identifier/version : cd6543f2-ff3a-4b23-85b7-ea1cc8abb6c5 - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 03/09/2024 02:25 +02:00
Languages in which this notice is officially available : English German, French

11.2 Publication information

Notice publication number : 00529320-2024
OJ S issue number : 172/2024
Publication date : 04/09/2024