24-042 Service Desk and Deskside Support

UÉ is conducting a market sounding exercise in the area of ICT/Technical support. UÉ is conducting a market sounding exercise in the area of ICT/Technical support.

CPV: 64120000 Servicios de correo rápido, 72253200 Servicios de apoyo a sistemas, 72220000 Servicios de consultoría en sistemas y consultoría técnica, 72222300 Servicios de tecnología de la información, 72253000 Servicios de unidad de asistencia y de apoyo, 72253100 Servicios de unidad de asistencia
Lugar de ejecución:
24-042 Service Desk and Deskside Support
Organismo adjudicador:
Uisce Éireann
Número de premio:

1. Buyer

1.1 Buyer

Official name : Uisce Éireann
Legal type of the buyer : Body governed by public law
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : 24-042 Service Desk and Deskside Support
Description : UÉ is conducting a market sounding exercise in the area of ICT/Technical support.

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72222300 Information technology services
Additional classification ( cpv ): 72220000 Systems and technical consultancy services
Additional classification ( cpv ): 72253000 Helpdesk and support services
Additional classification ( cpv ): 72253100 Helpdesk services
Additional classification ( cpv ): 72253200 Systems support services
Additional classification ( cpv ): 64120000 Courier services

2.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland

2.1.4 General information

Additional information : All submissions must be forwarded on or before 12:00Hrs (Local time) on Friday 29th November 2024. Please submit your proposal at the following link https://www.etenders.gov.ie/epps/pmc/viewPmc.do?resourceId=4664473 Uisce Eireann is conducting a market sounding exercise to understand what is available in the market and will suit its needs. This PIN notice intends to identify interested parties who wish to engage with Uisce Eireann in this exercise. Uisce Eireann may invite up to 4 interested parties operating security awareness eLearning solutions to present & show case their offering either in person in an Uisce Eireann office or via Zoom/MS Teams link. As required, further details will be provided to selected parties.
Legal basis :
Directive 2014/24/EU

3. Part

3.1 Part technical ID : PAR-0001

Title : 24-042 Service Desk and Deskside Support
Description : UÉ is conducting a market sounding exercise in the area of ICT/Technical support.

3.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72222300 Information technology services

3.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland

3.1.5 General information

Reserved participation :
Additional information : All submissions must be forwarded on or before 12:00Hrs (Local time) on Friday 29th November 2024. Please submit your proposal at the following link https://www.etenders.gov.ie/epps/pmc/viewPmc.do?resourceId=4664473 Uisce Eireann is conducting a market sounding exercise to understand what is available in the market and will suit its needs. This PIN notice intends to identify interested parties who wish to engage with Uisce Eireann in this exercise. Uisce Eireann may invite up to 4 interested parties operating security awareness eLearning solutions to present & show case their offering either in person in an Uisce Eireann office or via Zoom/MS Teams link. As required, further details will be provided to selected parties.

3.1.6 Procurement documents

Deadline for requesting additional information : 29/11/2024 12:00 +00:00

3.1.9 Further information, mediation and review

Review organisation : The High Court of Ireland
Organisation providing offline access to the procurement documents : Uisce Éireann
Organisation receiving requests to participate : Uisce Éireann
Organisation processing tenders : Uisce Éireann

8. Organisations

8.1 ORG-0001

Official name : Uisce Éireann
Registration number : 530363
Town : Dublin
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 21 4239000
Buyer profile : https://water.ie
Roles of this organisation :
Buyer
Organisation providing offline access to the procurement documents
Organisation receiving requests to participate
Organisation processing tenders

8.1 ORG-0002

Official name : The High Court of Ireland
Registration number : The High Court of Ireland
Department : The High Court of Ireland
Postal address : Four Courts, Inns Quay, Dublin 7
Town : Dublin
Postcode : D07 WDX8
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 1 8886000
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Postcode : 15125
Country subdivision (NUTS) : Βόρειος Τομέας Αθηνών ( EL301 )
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender

11. Notice information

11.1 Notice information

Notice identifier/version : 06e627ae-cac9-4fac-80f1-a4efa0f5d9c9 - 01
Form type : Planning
Notice type : Prior information notice or a periodic indicative notice used only for information
Notice dispatch date : 12/11/2024 12:31 +00:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00691950-2024
OJ S issue number : 221/2024
Publication date : 13/11/2024
Estimated date of publication of a contract notice within this procedure : 15/11/2024