Framework contract for quantitative and qualitative social research in support of an audience-first approach, new evidence and tools

The successful tenderers will be required to support the EU bodies above in various social research activities, including EU-wide primary and secondary data collection, data analysis, the implementation of ad-hoc surveys and digital user experience research. The aim of this lot is to deliver primary datasets and information and perform …

CPV: 79315000 Social research services
Deadline:
Jan. 30, 2025, 2:30 p.m.
Deadline type:
Submitting a bid
Place of execution:
Framework contract for quantitative and qualitative social research in support of an audience-first approach, new evidence and tools
Awarding body:
European Food Safety Authority
Award number:
EFSA/2024/OP/0010

1. Buyer

1.1 Buyer

Official name : European Food Safety Authority
Legal type of the buyer : EU institution, body or agency
Activity of the contracting authority : General public services

1.1 Buyer

Official name : European Insurance and Occupational Pensions Authority
Legal type of the buyer : EU institution, body or agency
Activity of the contracting authority : General public services

1.1 Buyer

Official name : European Medicines Agency
Legal type of the buyer : EU institution, body or agency
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Framework contract for quantitative and qualitative social research in support of an audience-first approach, new evidence and tools
Description : The successful tenderers will be required to support the EU bodies above in various social research activities, including EU-wide primary and secondary data collection, data analysis, the implementation of ad-hoc surveys and digital user experience research.
Procedure identifier : b4a16d11-ab1b-4e86-86af-c697cabfa3d0
Internal identifier : EFSA/2024/OP/0010
Type of procedure : Open
Justification for the accelerated procedure :
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 79315000 Social research services

2.1.3 Value

Estimated value excluding VAT : 4 050 000 Euro

2.1.4 General information

Additional information : In case of unavailability or disruptions in the functioning of the electronic means of communication provided in Section 5.1.11 in the last 5 calendar days before the time limit for receipt indicated in Section 5.1.12, the contracting authority reserves the right to extend this time limit and publish the extension at the Internet address provided in Section 5.1.11, without a preceding publication of a corrigendum to this notice. Economic operators interested in this procurement are invited to subscribe to the call for tenders at the address in Section 5.1.11 in order to get notified when new information or documents are published.
Legal basis :
Regulation (EU, Euratom) 2018/1046

2.1.6 Grounds for exclusion

Bankruptcy : For the full list of exclusion grounds please consult the procurement documents.

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Primary and secondary data collection and analysis services
Description : The aim of this lot is to deliver primary datasets and information and perform secondary data collection and analysis, enabling the appointing EU body to better understand public perceptions and awareness in relation to the body’s work and mandate (for example, food safety topics for EFSA) as well as perceptions of and satisfaction with the body’s communication products and digital channels (e.g., publications, websites etc).
Internal identifier : EFSA/2024/OP/0010-LOT-1

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 79315000 Social research services

5.1.3 Estimated duration

Duration : 48 Month

5.1.4 Renewal

The buyer reserves the right for additional purchases from the contractor, as described here : The framework contract is concluded for an initial period of 12 (twelve) months, renewable 3 (three) time(s). Please consult the draft framework contract in the procurement documents.

5.1.5 Value

Estimated value excluding VAT : 2 550 000 Euro

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project fully or partially financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no
Information about previous notices :
Identifier of the previous notice : 368169-2024

5.1.9 Selection criteria

Criterion :
Type : Suitability to pursue the professional activity
Description : Please consult the procurement documents.
Criterion :
Type : Economic and financial standing
Description : Please consult the procurement documents.
Criterion :
Type : Technical and professional ability
Description : Please consult the procurement documents.

5.1.10 Award criteria

Criterion :
Type : Quality
Name :
Description : Please consult the procurement documents.
Weight (percentage, exact) : 60
Criterion :
Type : Price
Name :
Description : Please consult the procurement documents.
Weight (percentage, exact) : 40
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.11 Procurement documents

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : Bulgarian, Czech, Danish, German, Greek, English, Spanish, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Lithuanian, Latvian, Maltese, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Swedish
Electronic catalogue : Not allowed
Deadline for receipt of tenders : 30/01/2025 14:30 +01:00
Deadline until which the tender must remain valid : 9 Month
Information about public opening :
Opening date : 31/01/2025 14:30 +01:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Electronic invoicing : Allowed
Electronic ordering will be used : no
Electronic payment will be used : yes

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system
Electronic auction : no

5.1.16 Further information, mediation and review

Review organisation : Court of Justice of the European Union
TED eSender : European Commission

5.1 Lot technical ID : LOT-0002

Title : Services for ad hoc public perception measurements
Description : The purpose of this lot is to create a contractual facility that allows the appointing EU body to purchase public perception insights on an ad-hoc basis under short order forms/specific agreements. In the case of unforeseen events, emerging topics or a shift in public debate that fall under the remit of the appointing EU body, communication experts need to understand how these topics are perceived by citizens. For this purpose, the appointing EU body wants to conduct surveys within EU countries and beyond at short notice, targeting either the EU as a whole or individual countries.
Internal identifier : EFSA/2024/OP/0010-LOT-2

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 79315000 Social research services

5.1.3 Estimated duration

Duration : 48 Month

5.1.4 Renewal

The buyer reserves the right for additional purchases from the contractor, as described here : The framework contract is concluded for an initial period of 12 (twelve) months, renewable 3 (three) time(s). Please consult the draft framework contract in the procurement documents.

5.1.5 Value

Estimated value excluding VAT : 700 000 Euro

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project fully or partially financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no
Information about previous notices :
Identifier of the previous notice : 368169-2024

5.1.9 Selection criteria

Criterion :
Type : Suitability to pursue the professional activity
Description : Please consult the procurement documents.
Criterion :
Type : Economic and financial standing
Description : Please consult the procurement documents.
Criterion :
Type : Technical and professional ability
Description : Please consult the procurement documents.

5.1.10 Award criteria

Criterion :
Type : Quality
Name :
Description : Please consult the procurement documents.
Weight (percentage, exact) : 60
Criterion :
Type : Price
Name :
Description : Please consult the procurement documents.
Weight (percentage, exact) : 40
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.11 Procurement documents

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : Bulgarian, Czech, Danish, German, Greek, English, Spanish, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Lithuanian, Latvian, Maltese, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Swedish
Electronic catalogue : Not allowed
Deadline for receipt of tenders : 30/01/2025 14:30 +01:00
Deadline until which the tender must remain valid : 9 Month
Information about public opening :
Opening date : 31/01/2025 14:30 +01:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Electronic invoicing : Allowed
Electronic ordering will be used : no
Electronic payment will be used : yes

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system
Electronic auction : no

5.1.16 Further information, mediation and review

Review organisation : Court of Justice of the European Union
TED eSender : European Commission

5.1 Lot technical ID : LOT-0003

Title : Communication testing services
Description : The successful tenderer will support the appointing EU body in collecting primary datasets and information from participants recruited through targeted online advertising. The aim is to enable the appointing EU body to better understand public perceptions and awareness in relation to the body’s work and mandate (for example, food safety topics for EFSA) and/or pre-test communication materials or disclosure materials to determine whether consumers understand the information provided and to understand which format allows consumer to focus on the most relevant information.
Internal identifier : EFSA/2024/OP/0010-LOT-3

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 79315000 Social research services

5.1.3 Estimated duration

Duration : 48 Month

5.1.4 Renewal

The buyer reserves the right for additional purchases from the contractor, as described here : The framework contract is concluded for an initial period of 12 (twelve) months, renewable 3 (three) time(s). Please consult the draft framework contract in the procurement documents.

5.1.5 Value

Estimated value excluding VAT : 800 000 Euro

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project fully or partially financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no
Information about previous notices :
Identifier of the previous notice : 368169-2024

5.1.9 Selection criteria

Criterion :
Type : Suitability to pursue the professional activity
Description : Please consult the procurement documents.
Criterion :
Type : Economic and financial standing
Description : Please consult the procurement documents.
Criterion :
Type : Technical and professional ability
Description : Please consult the procurement documents.

5.1.10 Award criteria

Criterion :
Type : Quality
Name :
Description : Please consult the procurement documents.
Weight (percentage, exact) : 60
Criterion :
Type : Price
Name :
Description : Please consult the procurement documents.
Weight (percentage, exact) : 40
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.11 Procurement documents

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : Bulgarian, Czech, Danish, German, Greek, English, Spanish, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Lithuanian, Latvian, Maltese, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Swedish
Electronic catalogue : Not allowed
Deadline for receipt of tenders : 30/01/2025 14:30 +01:00
Deadline until which the tender must remain valid : 9 Month
Information about public opening :
Opening date : 31/01/2025 14:30 +01:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Electronic invoicing : Allowed
Electronic ordering will be used : no
Electronic payment will be used : yes

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system
Electronic auction : no

5.1.16 Further information, mediation and review

Review organisation : Court of Justice of the European Union
TED eSender : European Commission

8. Organisations

8.1 ORG-0001

Official name : European Food Safety Authority
Registration number : EFSA
Department : EFSA.ED - Executive Director,EFSA.ED.EMPOWER - Management Services,EFSA.ED.EMPOWER.FIN - Financial Services
Postal address : Via Carlo Magno 1A
Town : Parma
Postcode : I-43126
Country subdivision (NUTS) : Parma ( ITH52 )
Country : Italy
Telephone : +39 0521 036 111
Internet address : https://www.efsa.europa.eu
Roles of this organisation :
Buyer
Group leader
Central purchasing body awarding public contracts or concluding framework agreements for works, supplies or services intended for other buyers

8.1 ORG-0002

Official name : European Insurance and Occupational Pensions Authority
Registration number : EIOPA
Postal address : Westhafen Tower, Westhafenplatz 1
Town : Frankfurt
Postcode : D-60327
Country subdivision (NUTS) : Frankfurt am Main, Kreisfreie Stadt ( DE712 )
Country : Germany
Telephone : +39 0521 036 111
Roles of this organisation :
Buyer

8.1 ORG-0003

Official name : European Medicines Agency
Registration number : EMEA
Postal address : Domenico Scarlattilaan 6
Town : Amsterdam
Postcode : NL-1083
Country subdivision (NUTS) : Groot-Amsterdam ( NL329 )
Country : Netherlands
Telephone : +39 0521 036 111
Internet address : https://www.ema.europa.eu
Roles of this organisation :
Buyer

8.1 ORG-0004

Official name : Court of Justice of the European Union
Registration number : CURIA
Postal address : Rue du Fort Niedergrünewald
Town : Luxembourg
Postcode : L-2925
Country subdivision (NUTS) : Luxembourg ( LU000 )
Country : Luxembourg
Telephone : +352 4303-1
Internet address : http://curia.europa.eu
Roles of this organisation :
Review organisation

8.1 ORG-0005

Official name : European Commission
Registration number : EUCOM
Postal address : Mondrian (CDMA), Rue du Champ de Mars 21
Town : Brussels
Postcode : B-1050
Country subdivision (NUTS) : Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad ( BE100 )
Country : Belgium
Telephone : +32 2 299 11 11
Roles of this organisation :
TED eSender

10. Change

Version of the previous notice to be changed : 52f1397c-0ef2-478f-95a0-020de9e25863-01
Main reason for change : Information updated
Description : Corrigendum to some sections of the tender specifications as described in the Corrigendum 1 document.

11. Notice information

11.1 Notice information

Notice identifier/version : cc82fb5c-6f3d-40fa-9e82-560f46859f74 - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 29/11/2024 12:01 +01:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00732262-2024
OJ S issue number : 234/2024
Publication date : 02/12/2024