Framework agreement for receivable services.

The aim of the procurement is to cover the contracting authority ́s need for receivable services and associated assignments. A significant part of Innovation Norway's business area consists of lending activities. In 2022 the company had a loan portfolio of approx. 10,000 loans. Parts of the portfolio will be subject …

CPV: 79940000 Collection agency services
Place of execution:
Framework agreement for receivable services.
Awarding body:
INNOVASJON NORGE
Award number:
2024/387964

1. Buyer

1.1 Buyer

Official name : INNOVASJON NORGE
Legal type of the buyer : Public undertaking
Activity of the contracting authority : Economic affairs

2. Procedure

2.1 Procedure

Title : Framework agreement for receivable services.
Description : The aim of the procurement is to cover the contracting authority ́s need for receivable services and associated assignments. A significant part of Innovation Norway's business area consists of lending activities. In 2022 the company had a loan portfolio of approx. 10,000 loans. Parts of the portfolio will be subject to breaches, brief or persistent. Between 200 and 250 cases are sent annually to debt collection. The cases are to be sent to a debt collection agency after the second reminder/debt collection notice. It is left to the debt collection provider to continue the receivable work.  It shall be possible to report the loan well by the customer paying himself up-to-date. There will also be some other types of cases such as collecting grants and commissions for guarantees, bankruptcy proceedings, etc., innovation Norway care about having a good relationship with its customers. We therefore emphasise that good debt collection practice is emphasised in the case handling. The administration of voluntary repayment schemes with surety is also included in the assignment. Need for assistance with realisation or securing the mortgage can also be relevant in some cases. Long term monitoring is a minor part of the assignment. These are cases where the recection is written off internally, but where follow-up of, primarily, personal debtors shall, in the longer term, try to fully or partially refund the requirement. Tenderers must make reporting on loans and interest to the Norwegian Tax Administration for cases on long-term monitoring, as well as sending annual assignments to the customer. Furthermore, there are some cases that must be followed-up in accordance with the Debt Scheme Act. Lawyer services in connection with problematic engagements can be relevant.
Procedure identifier : 8993e919-8806-40d1-bb6f-8597e10a1594
Previous notice : 7697de35-c61b-4231-9176-3b7d422e41c1-01
Internal identifier : 2024/387996
Type of procedure : Negotiated with prior publication of a call for competition / competitive with negotiation
The procedure is accelerated : no
Justification for the accelerated procedure :
Main features of the procedure : The estimated annual value of the framework agreement is NOK 1,500,000 - NOK 2.5 million excluding VAT. More information on the procurement ́s purpose and scope is included in annex no. 1 Requirement specification.

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 79940000 Collection agency services

2.1.2 Place of performance

Country : Norway
Anywhere in the given country

2.1.4 General information

Legal basis :
Directive 2014/24/EU
Anskaffelsesforskriften -

5. Lot

5.1 Lot technical ID : LOT-0000

Title : Framework agreement for receivable services.
Description : The aim of the procurement is to cover the contracting authority ́s need for receivable services and associated assignments. A significant part of Innovation Norway's business area consists of lending activities. In 2022 the company had a loan portfolio of approx. 10,000 loans. Parts of the portfolio will be subject to breaches, brief or persistent. Between 200 and 250 cases are sent annually to debt collection. The cases are to be sent to a debt collection agency after the second reminder/debt collection notice. It is left to the debt collection provider to continue the receivable work.  It shall be possible to report the loan well by the customer paying himself up-to-date. There will also be some other types of cases such as collecting grants and commissions for guarantees, bankruptcy proceedings, etc., innovation Norway care about having a good relationship with its customers. We therefore emphasise that good debt collection practice is emphasised in the case handling. The administration of voluntary repayment schemes with surety is also included in the assignment. Need for assistance with realisation or securing the mortgage can also be relevant in some cases. Long term monitoring is a minor part of the assignment. These are cases where the recection is written off internally, but where follow-up of, primarily, personal debtors shall, in the longer term, try to fully or partially refund the requirement. Tenderers must make reporting on loans and interest to the Norwegian Tax Administration for cases on long-term monitoring, as well as sending annual assignments to the customer. Furthermore, there are some cases that must be followed-up in accordance with the Debt Scheme Act. Lawyer services in connection with problematic engagements can be relevant.
Internal identifier : 2024/387996

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 79940000 Collection agency services

5.1.2 Place of performance

Country : Norway
Anywhere in the given country
Additional information :

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.10 Award criteria

Criterion :
Type : Cost
Name :
Description :
Criterion :
Type : Quality
Name :
Description :
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Oslo Tingrett

6. Results

Value of all contracts awarded in this notice : 10 000 000 Norwegian krone

6.1 Result lot ldentifier : LOT-0000

At least one winner was chosen.

6.1.2 Information about winners

Winner :
Official name : ZOLVA AS
Tender :
Tender identifier : Innfordringstjenester
Identifier of lot or group of lots : LOT-0000
Subcontracting value is known : no
Subcontracting percentage is known : no
Contract information :
Identifier of the contract : Innfordringstjenester
Date on which the winner was chosen : 03/10/2024
Date of the conclusion of the contract : 30/10/2024
The contract is awarded within a framework agreement : no

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders
Number of tenders or requests to participate received : 3

8. Organisations

8.1 ORG-0001

Official name : INNOVASJON NORGE
Registration number : 986399445
Postal address : Grev Wedels Plass 9
Town : OSLO
Postcode : 0158
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Contact point : Simon Kaute
Telephone : 22002500
Roles of this organisation :
Buyer

8.1 ORG-0002

Official name : Oslo Tingrett
Registration number : 926 725 939
Town : Oslo
Country : Norway
Telephone : 22035200
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : ZOLVA AS
Registration number : 915440541
Postal address : Harbitzalléen 5
Town : OSLO
Postcode : 0275
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Contact point : ZOLVA AS
Telephone : 21501730
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

11. Notice information

11.1 Notice information

Notice identifier/version : ca7995b7-1951-49a0-b425-bf96b8e76984 - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 01/11/2024 08:22 +00:00
Notice dispatch date (eSender) : 01/11/2024 09:18 +00:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00671424-2024
OJ S issue number : 215/2024
Publication date : 05/11/2024