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Stage 1 Prequalification competition Procurement of an ICT system for a contact centre.
Bergen municipality shall procure a new digital system for the contact centre for use in Bergen municipality. The procurement shall be signed as an agreement for ongoing service procurements over the internet, "as-a-service" delivery and it includes establishment, training, configuration, integrations, loading/converting data, operation and maintenance, as well as 2/3 …
CPV: 32524000 Telecommunications system, 32542000 Switchboard panels, 48000000 Software package and information systems, 48100000 Industry specific software package, 48510000 Communication software package, 64214200 Telephone switchboard services, 64216000 Electronic message and information services, 72000000 IT services: consulting, software development, Internet and support, 72212510 Communication software development services, 72300000 Data services, 72400000 Internet services, 79000000 Business services: law, marketing, consulting, recruitment, printing and security, 79510000 Telephone-answering services, 79500000 Office-support services, 79512000 Call centre
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