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Number of alerts found: 10

Third-Level-Supportvertrag zum Betrieb von IT-Diensten

Das BMWK benötigt einen Auftragnehmer zur Unterstützung seiner Mitarbeitenden im IT-Bereich. Der Auftragnehmer soll folgende Aufgaben übernehmen: - Third-Level-Support: reaktiver Support mit Eskalationsmöglichkeit bis zum Hersteller, - IT-Notfallunterstützung: fachliche Hilfe und technische Beratung für den IT- Notbetrieb und die Wiederherstellung des Wirkbetriebs, - Betriebsnahe IT-Projektunterstützung: Workshops und Unterstützung bei der …

CPV: 72000000 IT services: consulting, software development, Internet and support, 72253200 Systems support services, 72220000 Systems and technical consultancy services, 72253000 Helpdesk and support services, 72253100 Helpdesk services, 72260000 Software-related services, 75131000 Government services
Place of execution:
Third-Level-Supportvertrag zum Betrieb von IT-Diensten
Awarding body:
Bundesministerium für Wirtschaft und Klimaschutz
Award number:
17104/004-23#007 (I)
Publication:
Feb. 1, 2025, 12:29 p.m.
Animation, administration fonctionnelle et technique des référentiels des Systèmes d?information environnementaux

Animation, administration fonctionnelle et technique des référentiels des Systèmes d?information environnementaux Animation, administration fonctionnelle et technique des référentiels des Systèmes d'information environnementaux

CPV: 72000000 IT services: consulting, software development, Internet and support, 72253200 Systems support services, 72253100 Helpdesk services, 72315000 Data network management and support services, 72322000 Data management services, 72330000 Content or data standardization and classification services
Deadline:
April 15, 2025, noon
Deadline type:
Submitting a bid
Place of execution:
Animation, administration fonctionnelle et technique des référentiels des Systèmes d?information environnementaux
Awarding body:
Office Français de la Biodiversité
Award number:
2024-57
Publication:
Feb. 1, 2025, 12:12 p.m.
Serwis oprogramowania

Serwis oprogramowania Serwis oprogramowania. Szczegółowy opis przedmiotu zamówienia będzie zawierała SWZ oraz załączniki do SWZ.

CPV: 50000000 Repair and maintenance services, 50312000 Maintenance and repair of computer equipment, 50312100 Maintenance and repair of mainframe computers, 72253200 Systems support services, 72210000 Programming services of packaged software products, 72220000 Systems and technical consultancy services, 72230000 Custom software development services, 72250000 System and support services, 72251000 Disaster recovery services, 72252000 Computer archiving services, 72253000 Helpdesk and support services, 72253100 Helpdesk services, 72260000 Software-related services, 72261000 Software support services, 72262000 Software development services, 72263000 Software implementation services, 72264000 Software reproduction services, 72265000 Software configuration services, 72266000 Software consultancy services, 72267000 Software maintenance and repair services, 72268000 Software supply services
Place of execution:
Serwis oprogramowania
Awarding body:
Górnośląskie Centrum Medyczne im. prof. Leszka Gieca Śląskiego Uniwersytetu Medycznego w Katowicach
Award number:
Serwis oprogramowania
Publication:
Jan. 31, 2025, 4:19 a.m.
Negotiated Procedure for the Provision of Multi-Channel Contact Centre Operations for Servizz.gov Agency

Negotiated Procedure for the Provision of Multi-Channel Contact Centre Operations for Servizz.gov Agency Negotiated Procedure for the Provision of Multi-Channel Contact Centre Operations for Servizz.gov Agency

CPV: 72253000 Helpdesk and support services, 72253100 Helpdesk services, 79342300 Customer services, 79342320 Customer-care services, 79510000 Telephone-answering services, 79511000 Telephone operator services, 79512000 Call centre
Place of execution:
Negotiated Procedure for the Provision of Multi-Channel Contact Centre Operations for Servizz.gov Agency
Awarding body:
Servizz.gov Agency
Award number:
CT5096/2024
Publication:
Jan. 25, 2025, 7:26 a.m.
Managed Business Process Services to Support SEAI Programmes

The objective of this Request For Tender is to identify a suitably skilled and experienced multi-disciplined customer and business process services provider that will operate in partnership with SEAI to support the effective delivery of SEAI programmes in line with SEAI’s values of being Passionate, Courageous, Innovative, Trusted, Experts and …

CPV: 72253200 Systems support services, 72253100 Helpdesk services, 79000000 Business services: law, marketing, consulting, recruitment, printing and security, 79342300 Customer services, 79400000 Business and management consultancy and related services, 79410000 Business and management consultancy services, 79500000 Office-support services, 79512000 Call centre
Place of execution:
Managed Business Process Services to Support SEAI Programmes
Awarding body:
Sustainable Energy Authority of Ireland
Award number:
0
Publication:
Jan. 21, 2025, 10:12 a.m.
Operations and User Support (ATLAS)

Ziel dieses Auftrags ist die Erbringung der folgenden Dienstleistungen: — Festpreis-Dienstleistung: —— Unterstützungsdienst für Informationstechnologien (Unterstützungsebene 1, Unterstützungsstufe 2, Unterstützungsebene 3), transversale Dienstleistungen, Bereitschaftsdienst und geplanter Änderungsdienst, —— Telefonzentralendienste. — Dienstleistungen auf Abruf: —— ergänzende Dienstleistungen zur Unterstützung auf Abruf, —— Unterstützungsdienste auf Abruf für Multimedia, —— Einsätze auf Abruf. …

CPV: 72000000 IT services: consulting, software development, Internet and support, 72253200 Systems support services, 72253000 Helpdesk and support services, 72253100 Helpdesk services, 72511000 Network management software services, 72514000 Computer facilities management services
Place of execution:
Operations and User Support (ATLAS)
Awarding body:
Gerichtshofs der Europäischen Union
Award number:
COJ-PROC-23/002 ATLAS
Publication:
Jan. 21, 2025, 10:02 a.m.
BLB/Z/externe Dienstleistung Service Management Center (Notfälle, Störungen, Beschwerden, Aufzugsnotruf)

Gegenstand der Ausschreibung ist der --Betrieb des Externen Service Management Centers des BLB NRW für die außerhalb der Betriebszeiten sowie im Überlauf auftretenden Notfälle, Störungen und Beschwerden in Liegenschaften des BLB NRW. In diesem Rahmen schreibt der BLB NRW die Betreuung gemäß der nachfolgenden Leistungsbeschreibung von ca. 4400 Gebäuden im …

CPV: 72253100 Helpdesk services
Place of execution:
BLB/Z/externe Dienstleistung Service Management Center (Notfälle, Störungen, Beschwerden, Aufzugsnotruf)
Awarding body:
Bau- und Liegenschaftsbetrieb NRW
Award number:
Los-1
Publication:
Jan. 17, 2025, 2:49 a.m.
Prestação de serviços de Primeira Linha

Prestação de serviços de Primeira Linha Prestação de serviços de Primeira Linha

CPV: 72253100 Helpdesk services
Place of execution:
Prestação de serviços de Primeira Linha
Awarding body:
EPAL - Empresa Portuguesa das Águas Livres, S.A.
Award number:
CA/3456_14/2022
Publication:
Jan. 8, 2025, 8:14 p.m.
Negotiated Procedure for the Provision of Multi-Channel Contact Centre Operations for servizz.gov Agency

Negotiated Procedure for the Provision of Multi-Channel Contact Centre Operations for servizz.gov Agency Negotiated Procedure for the Provision of Multi-Channel Contact Centre Operations for servizz.gov Agency

CPV: 72253000 Helpdesk and support services, 72253100 Helpdesk services, 79342300 Customer services, 79342320 Customer-care services, 79510000 Telephone-answering services, 79511000 Telephone operator services, 79512000 Call centre
Place of execution:
Negotiated Procedure for the Provision of Multi-Channel Contact Centre Operations for servizz.gov Agency
Awarding body:
Servizz.gov Agency
Award number:
CT5000/2023
Publication:
Jan. 8, 2025, 7:40 p.m.
Single Party Framework Agreement for the support and maintenance of the Building Control Management System (BCMS) for the National Building Control Office

Single Party Framework Agreement for the Support and Maintenance of the Building Control Management System (BCMS) over a 4-year period. The Initial Contract is for the Support and Maintenance of the existing BCMS environment. The existing environment includes a Drupal front end, SugarCRM 13.0.2 back end, with online payments and …

CPV: 72253200 Systems support services, 72222000 Information systems or technology strategic review and planning services, 72253000 Helpdesk and support services, 72253100 Helpdesk services, 72261000 Software support services, 72263000 Software implementation services
Deadline:
Feb. 17, 2025, noon
Deadline type:
Submitting a bid
Place of execution:
Single Party Framework Agreement for the support and maintenance of the Building Control Management System (BCMS) for the National Building Control Office
Awarding body:
Dublin City Council
Award number:
0
Publication:
Jan. 8, 2025, 7:11 p.m.