Engagement and community management services

Through this call for tenders, EFSA and the other contracting Authorities aim at identifying an experienced partner to receive strategic advice and tactical support across the spectrum of their engagement actions. The successful tenderer will be required to: • Deliver research-based strategic advice on fit-for-purpose engagement methods/tools/techniques and help implement …

CPV: 73000000 Forschungs- und Entwicklungsdienste und zugehörige Beratung, 79410000 Unternehmens- und Managementberatung
Frist:
3. April 2025 14:30
Art der Frist:
Angebotsabgabe
Ausführungsort:
Engagement and community management services
Vergabestelle:
European Food Safety Authority
Vergabenummer:
EFSA/2025/OP/0003

1. Buyer

1.1 Buyer

Official name : European Food Safety Authority
Legal type of the buyer : EU institution, body or agency
Activity of the contracting authority : General public services

1.1 Buyer

Official name : European Chemicals Agency
Legal type of the buyer : EU institution, body or agency
Activity of the contracting authority : General public services

1.1 Buyer

Official name : European Environment Agency (EEA)
Legal type of the buyer : EU institution, body or agency
Activity of the contracting authority : General public services

1.1 Buyer

Official name : European Medicines Agency
Legal type of the buyer : EU institution, body or agency
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Engagement and community management services
Description : Through this call for tenders, EFSA and the other contracting Authorities aim at identifying an experienced partner to receive strategic advice and tactical support across the spectrum of their engagement actions. The successful tenderer will be required to: • Deliver research-based strategic advice on fit-for-purpose engagement methods/tools/techniques and help implement such advice. • Conceive and support end-to-end multiactivity participatory processes or single engagement activities and document their outcome.
Procedure identifier : 95443355-20fd-4f98-be94-a0abaf7dfba0
Internal identifier : EFSA/2025/OP/0003
Type of procedure : Open
Justification for the accelerated procedure :
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 73000000 Research and development services and related consultancy services

2.1.3 Value

Estimated value excluding VAT : 2 000 000 Euro

2.1.4 General information

Additional information : In case of unavailability or disruptions in the functioning of the electronic means of communication provided in Section 5.1.11 in the last 5 calendar days before the time limit for receipt indicated in Section 5.1.12, the contracting authority reserves the right to extend this time limit and publish the extension at the Internet address provided in Section 5.1.11, without a preceding publication of a corrigendum to this notice. Economic operators interested in this procurement are invited to subscribe to the call for tenders at the address in Section 5.1.11 in order to get notified when new information or documents are published.
Legal basis :
Regulation (EU, Euratom) 2018/1046

2.1.6 Grounds for exclusion

Bankruptcy : For the full list of exclusion grounds please consult the procurement documents.

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Engagement and community management services
Description : Through this call for tenders, EFSA and the other contracting Authorities aim at identifying an experienced partner to receive strategic advice and tactical support across the spectrum of their engagement actions. The successful tenderer will be required to: • Deliver research-based strategic advice on fit-for-purpose engagement methods/tools/techniques and help implement such advice. • Conceive and support end-to-end multiactivity participatory processes or single engagement activities and document their outcome.
Internal identifier : EFSA/2025/OP/0003

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 73000000 Research and development services and related consultancy services
Additional classification ( cpv ): 79410000 Business and management consultancy services

5.1.3 Estimated duration

Duration : 48 Month

5.1.4 Renewal

The buyer reserves the right for additional purchases from the contractor, as described here : The framework contract is concluded for an initial period of 12 (twelve) months, renewable 3 (three) time(s). Please consult the draft framework contract in the procurement documents.

5.1.5 Value

Estimated value excluding VAT : 2 000 000 Euro

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project fully or partially financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no

5.1.9 Selection criteria

Criterion :
Type : Suitability to pursue the professional activity
Description : Please consult the procurement documents.
Criterion :
Type : Economic and financial standing
Description : Please consult the procurement documents.
Criterion :
Type : Technical and professional ability
Description : Please consult the procurement documents.

5.1.10 Award criteria

Criterion :
Type : Quality
Name :
Description : Please consult the procurement documents.
Weight (percentage, exact) : 50
Criterion :
Type : Price
Name :
Description : Please consult the procurement documents.
Weight (percentage, exact) : 50
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : Bulgarian, Czech, Danish, German, Greek, English, Spanish, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Lithuanian, Latvian, Maltese, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Swedish
Electronic catalogue : Not allowed
Deadline for receipt of tenders : 03/04/2025 14:30 +02:00
Deadline until which the tender must remain valid : 6 Month
Information about public opening :
Opening date : 04/04/2025 14:30 +02:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Electronic invoicing : Allowed
Electronic ordering will be used : no
Electronic payment will be used : yes

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system
Electronic auction : no

5.1.16 Further information, mediation and review

Review organisation : Court of Justice of the European Union
TED eSender : European Commission

8. Organisations

8.1 ORG-0001

Official name : European Food Safety Authority
Registration number : EFSA
Department : EFSA.ED - Executive Director,EFSA.ED.ENGAGE - Communication and Partnerships,EFSA.ED.ENGAGE.ENREL - Engagement & External Relations
Postal address : Via Carlo Magno 1A
Town : Parma
Postcode : I-43126
Country subdivision (NUTS) : Parma ( ITH52 )
Country : Italy
Telephone : +39 0521 036 111
Internet address : https://www.efsa.europa.eu
Roles of this organisation :
Buyer
Group leader
Central purchasing body awarding public contracts or concluding framework agreements for works, supplies or services intended for other buyers

8.1 ORG-0002

Official name : European Chemicals Agency
Registration number : ECHA
Postal address : P.O.Box 400
Town : Helsinki
Postcode : FI-00121
Country subdivision (NUTS) : Helsinki-Uusimaa ( FI1B1 )
Country : Finland
Telephone : +39 0521 036 111
Roles of this organisation :
Buyer

8.1 ORG-0003

Official name : European Environment Agency (EEA)
Registration number : EEA
Postal address : Kongens Nytorv 6
Town : Copenhagen
Postcode : DK-1050
Country subdivision (NUTS) : Byen København ( DK011 )
Country : Denmark
Telephone : +39 0521 036 111
Internet address : https://www.eea.europa.eu
Roles of this organisation :
Buyer

8.1 ORG-0004

Official name : European Medicines Agency
Registration number : EMEA
Postal address : Domenico Scarlattilaan 6
Town : Amsterdam
Postcode : NL-1083
Country subdivision (NUTS) : Groot-Amsterdam ( NL329 )
Country : Netherlands
Telephone : +39 0521 036 111
Internet address : https://www.ema.europa.eu
Roles of this organisation :
Buyer

8.1 ORG-0005

Official name : Court of Justice of the European Union
Registration number : CURIA
Postal address : Rue du Fort Niedergrünewald
Town : Luxembourg
Postcode : L-2925
Country subdivision (NUTS) : Luxembourg ( LU000 )
Country : Luxembourg
Telephone : +352 4303-1
Internet address : http://curia.europa.eu
Roles of this organisation :
Review organisation

8.1 ORG-0006

Official name : European Commission
Registration number : EUCOM
Postal address : Mondrian (CDMA), Rue du Champ de Mars 21
Town : Brussels
Postcode : B-1050
Country subdivision (NUTS) : Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad ( BE100 )
Country : Belgium
Telephone : +32 2 299 11 11
Roles of this organisation :
TED eSender

11. Notice information

11.1 Notice information

Notice identifier/version : 1c63e7af-9364-4999-84e0-cb1ba0afc245 - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 27/01/2025 12:23 +01:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00058885-2025
OJ S issue number : 19/2025
Publication date : 28/01/2025