20/054 Managed SOC/SIEM and Monitoring Service

20/054 Managed SOC/SIEM and Monitoring Service 20/054 Managed SOC/SIEM and Monitoring Service

CPV: 72000000 It-tjenester: rådgivning, programmeludvikling, internet og support
Henrettelsessted:
20/054 Managed SOC/SIEM and Monitoring Service
Tildelende organ:
Uisce Éireann
Tildelingsnummer:
20/054 Managed SOC/SIEM and Monitoring Service

1. Buyer

1.1 Buyer

Official name : Uisce Éireann
Legal type of the buyer : Body governed by public law, controlled by a central government authority
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : 20/054 Managed SOC/SIEM and Monitoring Service
Description : 20/054 Managed SOC/SIEM and Monitoring Service
Procedure identifier : f748ff0c-0921-4cb9-96bc-4fa8f9261aeb
Internal identifier : 20/054 Managed SOC/SIEM and Monitoring Service
Type of procedure : Negotiated without prior call for competition

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support

2.1.2 Place of performance

Country : Ireland
Anywhere in the given country

2.1.4 General information

Legal basis :
Directive 2014/24/EU

5. Lot

5.1 Lot technical ID : LOT-0001

Title : 20/054 Managed SOC/SIEM and Monitoring Service
Description : 20/054 Managed SOC/SIEM and Monitoring Service

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement

5.1.10 Award criteria

Criterion :
Type : Price
Name :
Description : Price
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 100
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.16 Further information, mediation and review

Review organisation : The High Court -
Organisation providing additional information about the procurement procedure : Uisce Éireann -
Organisation providing offline access to the procurement documents : Uisce Éireann -

6. Results

Value of all contracts awarded in this notice : 531 938 Euro
Direct award :
Justification for direct award : The contract can be provided only by a particular economic operator because of exclusive rights, including intellectual property rights
Other justification : This contract modification notice is being published in the form of a voluntary ex ante transparency (VEAT) notice in the acknowledgment that, with the recent introduction of eNotices, the system lacks the functionality of amending a contract for which there was no prior contract award notice publication. The original 2020 contract was not published in OJEU as below EU thresholds and did not fall under the Utility Regulations/other, hence there was no contract award notice publication. Zefone Limited t/a Smarttech247 (the Supplier) is the current service provider for managed SOC and SIEM services to Uisce Éireann (the Services). Whilst a replacement competition for the Services is ongoing under tender reference OJEU 23/033, Uisce Éireann has a requirement to maintain its current security posture and effective security monitoring for the next 12-18 months (and until the contract under 23/033 is awarded). The Supplier is the OEM (original equipment manufacturer) of the products utilised by Uisce Éireann for cybersecurity monitoring services using software IBM QRADAR SIEM and provide additional configuration and coding created by Smartech247 for QRADAR and Sentinel, as such, they hold exclusive IP rights. Need for additional works, services or supplies by the original contractor/concessionaire (Art. 43(1)(b) of Directive 2014/23/EU, Art. 72(1)(b) of Directive 2014/24/EU, Art. 89(1)(b) of Directive 2014/25/EU). Description of the economic or technical reasons and the inconvenience or duplication of cost preventing a change of supplier: (1) The Supplier provides managed SIEM/SOC services to Uisce Éireann and due to exclusive intellectual property rights, no other entity is capable of providing these services, and; (2) it would be technically impossible to utilise an interim system while the new system is being tendered and at the very least would cause significant inconvenience or substantial duplication of costs for Uisce Éireann.

6.1 Result lot ldentifier : LOT-0001

6.1.2 Information about winners

8. Organisations

8.1 ORG-0001

Official name : Uisce Éireann
Town : Dublin
Postcode : Dublin
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : 0214919000
Buyer profile : www.water.ie
Roles of this organisation :
Buyer
Organisation providing additional information about the procurement procedure
Organisation providing offline access to the procurement documents

8.1 ORG-0003

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Postcode : 15125
Country subdivision (NUTS) : Βόρειος Τομέας Αθηνών ( EL301 )
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender

8.1 ORG-0004

Official name : The High Court
Town : Dublin
Postcode : Dublin
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Roles of this organisation :
Review organisation

8.1 ORG-0005

Official name : Zefone Limited t/a Smarttech247
Town : Dublin
Postcode : Dublin
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Roles of this organisation :
Tenderer
Notice information
Notice identifier/version : d68d6d58-5755-4df3-9d50-dd8cce2b723d - 01
Form type : Direct award preannouncement
Notice type : Voluntary ex-ante transparency notice
Notice dispatch date : 09/04/2025 12:35 +01:00
Languages in which this notice is officially available : English
Notice publication number : 00233656-2025
OJ S issue number : 71/2025
Publication date : 10/04/2025